IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Trustworthiness, Sales Process, Sales Development, Overcoming Objections, Closing (Sales), Selling Techniques, Verbal Communication Skills, Sales, Cold Calling, Consultative Selling, General Sales Practices, Customer Relationship Building, Needs Assessment, Oral Expression, Sales Presentations, Rapport Building, Sales Pipelines, Relationship Building
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Business Workflow Analysis, Business Process Automation, AI Workflows, Agentic Workflows, Prompt Engineering Tools, Generative AI Agents, AI Integrations, AI Orchestration, Automation, Model Deployment, AI Enablement, Performance Measurement, Generative AI, No-Code Development, Decision Intelligence, Responsible AI, Process Optimization, System Monitoring, Scalability
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Enterprise Risk Management (ERM), IT Management, Business Continuity, Data Security, Business Continuity Planning, Disaster Recovery, Audit Planning, Information Technology, Risk Management, Data Validation, Compliance Management, Risk Mitigation, Data Governance, Technology Strategies, Information Assurance, Security Controls, Law, Regulation, and Compliance, Data Integrity, Project Risk Management, Auditing
Intermediate · Specialization · 1 - 3 Months

Emory University
Skills you'll gain: AI Personalization, Data-Driven Marketing, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Marketing Effectiveness, Data-Driven Decision-Making, Personalized Campaigns, Customer Analysis, Customer experience improvement, Marketing Strategies, Contextual Advertising, Marketing, Customer Engagement, Business Marketing, Customer Acquisition Management, Artificial Intelligence
Beginner · Specialization · 3 - 6 Months

Interactive Brokers
Skills you'll gain: Financial Statement Analysis, Financial Statements, Financial Analysis, Financial Acumen, Investments, Supply And Demand, Real Estate, Risk Management, Market Dynamics, Market Trend, Portfolio Risk, Growth Strategies, Market Data, Business Economics, Economics, Business Metrics, Business Valuation, Compensation Analysis, Technical Analysis, Research
Beginner · Specialization · 1 - 3 Months

LearnQuest
Skills you'll gain: Incident Response, Cyber Threat Hunting, Computer Security Incident Management, Incident Management, Intrusion Detection and Prevention, Cyber Threat Intelligence, Continuous Monitoring, Threat Detection, Cyber Security Strategy, Security Strategy, Cloud Security, Disaster Recovery, Threat Management, Firewall, Network Security, Cybersecurity, Cloud Services, AI Security, Network Monitoring, Cloud Management
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Program Management, Stakeholder Analysis, Stakeholder Engagement, Stakeholder Management, Communication Planning, Project Management Office (PMO), Project Controls, Cost Management, Project Management Life Cycle, Risk Mitigation, Earned Value Management, Risk Analysis, Process Management, Governance, Stakeholder Communications, Project Closure, Project Portfolio Management, Strategic Planning, Program Implementation, Risk Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Spring Boot, Application Development, API Testing, Java Programming, Web Development, Program Development, Application Frameworks, Software Testing, Test Case, Secure Coding, Development Environment, Model View Controller, Software Development Tools, UI Components, Data Access, Authentications, SQL, Object Oriented Programming (OOP), Data Persistence, User Interface (UI)
Intermediate · Specialization · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Payroll Tax, Payroll Administration, Payroll, Payroll Reporting, Payroll Processing, Tax Compliance, Tax Management, Tax Returns, Tax Preparation, Income Tax, Tax Laws, Compliance Reporting, Benefits Administration, Compensation and Benefits
Beginner · Course · 1 - 4 Weeks

University of Copenhagen
Skills you'll gain: Demography, Social Studies, Social Sciences, Political Sciences, Economics, Policy, and Social Studies, International Relations, Sociology, World History, Governance, Socioeconomics, Policy Analysis, Social Justice, Economics, Human Development, Education and Training
Beginner · Course · 1 - 3 Months

Skills you'll gain: Logistic Regression, Leaflet (Software), Prompt Engineering, Rmarkdown, Web Scraping, Regression Analysis, Responsible AI, Generative AI, Statistical Modeling, Statistics, Statistical Analysis, Data Ethics, Applied Machine Learning, Root Cause Analysis, AI Product Strategy, AI Enablement, AI Integrations, AI Personalization, AI Orchestration, AI Workflows
Intermediate · Specialization · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Interviewing Skills, Oral Expression, Presentations, Verbal Communication Skills, Public Speaking, Persuasive Communication, Intercultural Competence, Business Research, Communication Strategies, Non-Verbal Communication, Rapport Building, Professionalism, Cultural Sensitivity, Negotiation
Mixed · Course · 1 - 3 Months