IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Geneva
Skills you'll gain: Research Methodologies, Institutional Review Board (IRB), Research, Research Design, Qualitative Research, Surveys, Policy Analysis, Research, and Development, Community and Social Work, Ethical Standards And Conduct, Data Collection, Accountability, Case Studies, Informed Consent, Needs Assessment, Decision Making
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Writing, Writing and Editing, Research, Research Reports, Editing, Style Guides, Organizational Structure, Organizational Skills, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Business Communication, Case Studies, Data Visualization, English Language, Presentations, Oral Expression, Report Writing, Business Writing, Business Analysis, Analysis, Communication, Verbal Communication Skills, Language Competency, Business Reporting, Public Speaking, Writing, Target Audience, Persuasive Communication
Mixed · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Customer Service, Greeting Customers, Customer Inquiries, Workflow Management, Sales Strategy, Selling Techniques, Client Services, Customer experience strategy (CX), General Sales Practices, Customer Support, Customer and Client Support, Client Support, Customer Advocacy, Customer experience improvement, Interpersonal Communications, Leadership, Customer Engagement, Verbal Communication Skills, Customer Communications Management, Communication
Mixed · Course · 1 - 3 Months

Tel Aviv University
Skills you'll gain: Ancient History, World History, International Relations, Political Sciences, Governance, Research Methodologies
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Persistence, Personal Development, Resilience, Habit Formation, Overcoming Obstacles, Decision Making, Self-Awareness, Problem Solving, Emotional Intelligence, Industrial and Organizational Psychology, Stress Management, Leadership, Neurology, Human Learning, Learning Theory, Psychology, Anatomy, Business, Physiology
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Routing Protocols, TCP/IP, Network Troubleshooting, OSI Models, Network Switches, Data Centers, Network Routers, Virtual Local Area Network (VLAN), Network Protocols, Network Security, Network Administration, General Networking, Network Routing, Virtualization and Virtual Machines, Computer Networking, Virtual Machines, Network Monitoring, Network Model, Network Support, Networking Hardware
Intermediate · Specialization · 3 - 6 Months

University of Copenhagen
Skills you'll gain: Clinical Research Ethics
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Stakeholder Engagement, Business Analysis, Stakeholder Management, Business Systems Analysis, Business Intelligence, Business Analysis Tools, Business Process, Business Planning, Stakeholder Analysis, Business Process Modeling, Process Management, Stakeholder Communications, Business Process Management, Requirements Elicitation, Enterprise Architecture, Business Analytics, Drive Engagement, Planning, Governance, Adaptability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Apache Spark, PySpark, Applied Machine Learning, Big Data, Machine Learning Methods, Data Storage Technologies, Statistical Machine Learning, Data Preprocessing, Data Storage, Data Pipelines, Machine Learning Algorithms, Machine Learning, Data Processing, Data Science, Model Evaluation, Descriptive Statistics
Intermediate · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Digital Assets, Digital Transformation, Case Studies, digital literacy, Business Modeling, Production Process, Systems Architecture, Manufacturing Processes, Innovation, Process Optimization
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Test Automation, Regression Testing, Software Testing, Software Development Tools, Test Tools, Computer Programming Tools, White-Box Testing, Code Coverage, Security Testing, Verification And Validation, Test Case, Test Data, Automation, Functional Requirement, Application Security, Vulnerability Scanning, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks