IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Community Organizing, Social Justice, Community Development, Community and Social Work, Diversity Awareness, Social Work, Discussion Facilitation, Community Outreach, Intercultural Competence, Social Impact, Cultural Diversity, Interpersonal Communications, Conflict Management, Diversity Equity and Inclusion Initiatives, Program Evaluation, Persuasive Communication
Beginner · Course · 1 - 3 Months
Northwestern University
Skills you'll gain: Verbal Communication Skills, Healthcare Industry Knowledge, Health Care, Public Speaking, Communication Strategies, Professionalism, Mentorship, Relationship Building, Personal Development, Overcoming Obstacles
Mixed · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Graph Theory, Combinatorics, Network Analysis, Algorithms, Mathematical Modeling, Traffic Flow Optimization, Program Development
Beginner · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Blogs, Social Media Marketing, Marketing Strategies, Social Media Strategy, Social Media, Social Media Content, Social Media Management, Content Marketing, Social Media Analytics, Marketing Effectiveness, Digital Media Strategy, Marketing Design, Target Market, Drive Engagement, Content Strategy, Customer Engagement, Content Creation, Multimedia, Writing
Mixed · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Building Design, Sustainable Technologies, Environmental Issue, Sustainable Development, Electrical Systems, Energy and Utilities, Sustainable Design, Sustainable Architecture, Sustainable Engineering, Electric Power Systems, Sustainability Standards, Materials science, Workforce Planning, Gap Analysis, Workforce Development, Climate Change Mitigation, Training Programs, Environmental Policy, Emerging Technologies, Semiconductors
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Big Data, Analytics, Network Model, Business Intelligence, Information Management, Data Analysis, Asset Management, Business Analytics, Advanced Analytics, Case Studies, Business Economics, Information Technology, Data Management, Intellectual Property, Innovation, Accounting
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Descriptive Statistics, Data Visualization, Statistical Analysis, Data Presentation, Data Analysis, Probability Distribution, Statistics, Statistical Methods, Statistical Hypothesis Testing, Data Science, Statistical Programming, Data Visualization Software, Probability & Statistics, Jupyter, Regression Analysis, Statistical Modeling, Descriptive Analytics, Statistical Inference, Correlation Analysis, Probability
Mixed · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, LangChain, LLM Application, Large Language Modeling, Embeddings, Data Processing, Data Store, Data Access, Vector Databases, Prompt Engineering, Document Management
Beginner · Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Unsupervised Learning, Microsoft Azure, Applied Machine Learning, Machine Learning Software, Model Training, Regression Analysis, Predictive Modeling, Machine Learning, No-Code Development, Machine Learning Algorithms, Artificial Intelligence and Machine Learning (AI/ML), Model Deployment, Artificial Intelligence, Classification Algorithms, Supervised Learning
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Epidemiology, Infection Control, Infectious Diseases, Public Health, Public Health and Disease Prevention, Program Management, Model Evaluation, Community Health, Health Technology, Statistical Modeling, Data Management, Decision Support Systems
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Empathy & Emotional Intelligence, Emotional Intelligence, Conflict Management, Social Skills, Empathy, Leadership Development, Personal Development, Leadership, Self-Awareness, Professional Development, Adaptability, Compassion, Relationship Building, Leadership Studies, Recognizing Others, Teamwork, Team Building, Communication Strategies, Communication
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Verbal Communication Skills, Oral Expression, Public Speaking, Persuasive Communication, Communication, Tactfulness, Communication Strategies, Presentations, Interpersonal Communications, Cognitive flexibility, Social Skills, Active Listening, Driving engagement, Friendliness, Adaptability, Ingenuity
Beginner · Course · 1 - 4 Weeks