IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Georgia Institute of Technology
Skills you'll gain: Mechanics, Torque (Physics), Engineering Calculations, Mechanical Engineering, Structural Analysis, Engineering Analysis, Differential Equations, Engineering, Applied Mathematics, Physics, Trigonometry, Advanced Mathematics, Integral Calculus, Calculus, Derivatives
Mixed · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Software Documentation, LLM Application, Collaborative Software, Software Testing, Technical Documentation, Large Language Modeling, AI Integrations, Dependency Analysis, Security Testing, AI literacy, Package and Software Management, Debugging, Software Engineering
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, IT Security Architecture, Cybersecurity, Endpoint Detection and Response, Data Security, Cyber Threat Hunting, Application Security, Cyber Security Policies, Network Architecture, DevSecOps, Incident Response, Information Technology Architecture
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Agile Project Management, Agile Methodology, Kanban Principles, Waterfall Methodology, Lean Methodologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), OSI Models, Wide Area Networks, Network Troubleshooting, TCP/IP, Wireless Networks, Cloud Computing, Network Routing, Routing Protocols, Network Security, Network Routers, Network Monitoring, Cloud Computing Architecture, Cloud Platforms, Event Monitoring, Threat Detection, Threat Management, Network Performance Management, Security Awareness
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Diversity Programs, Diversity Awareness, Higher Education, Diversity Training, Diversity Equity and Inclusion Initiatives, Leadership, Workplace inclusivity, Initiative and Leadership, Cultural Diversity, Social Justice, Cultural Responsiveness, Public Affairs, Accountability, Advocacy, Student Engagement
Intermediate · Course · 1 - 3 Months

Infosec
Skills you'll gain: Cybersecurity, Cyber Attacks, Incident Response, Information Systems Security, Threat Modeling, Security Management, Computer Security Incident Management, Network Security, IT Security Architecture, Threat Management, Security Information and Event Management (SIEM), Cyber Threat Intelligence, Security Controls, Identity and Access Management, Cryptography, Threat Detection, Cyber Security Policies, Data Security, Computer Security, Risk Management
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Workflow Management, Jira (Software), Product Roadmaps, Collaborative Software, Kanban Principles, Project Coordination, Agile Software Development, Agile Methodology, Issue Tracking, Agile Project Management, Project Management Software
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Healthcare Project Management, Health Informatics, Clinical Informatics, Change Control, Health Care Administration, Clinical Leadership, Health Administration, IT Management, Strategic Leadership, Health Technology, Health Care, Decision Support Systems, Continuous Quality Improvement (CQI), Electronic Medical Record, System Implementation, Process Modeling
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Health Care Procedure and Regulation, Health Systems, Medicaid, Medicare, Managed Care, Health Care, Personal Injury Law, Health Care Administration, Law, Regulation, and Compliance, Healthcare Ethics, Health Policy, Court Systems, Legal Risk, Plaintiff, Lawsuits, Informed Consent, Civil Law, Litigation and Civil Justice, Case Law, Adjudication
Beginner · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Policy Analysis, Research, and Development, Policy Analysis, Public Policies, Policy Development, Political Sciences, Environmental Policy, Lobbying, Program Evaluation, Governance, Immigration Law, Environmental Laws, Law, Regulation, and Compliance, Environmental Regulations, Experimentation, Data Collection
Intermediate · Course · 1 - 3 Months

Skills you'll gain: No-Code Development, Mobile Development, Google Sheets, Application Development, Mobile Development Tools, Google Workspace, Application Design, Application Deployment, Development Testing, Spreadsheet Software, Data Structures, User Interface (UI), User Accounts, Persona (User Experience), Authentications, User Feedback, Web Development, Marketing
Beginner · Guided Project · Less Than 2 Hours