IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Samsung
Skills you'll gain: Hardware Troubleshooting, Electrical Safety, Technical Support, Test Equipment, Safety and Security
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: SQL, Query Languages, Database Software, Data Access, Relational Databases
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Sprint Planning, Azure DevOps, Backlogs, Collaborative Software, Issue Tracking, Kanban Principles, Agile Software Development, Microsoft Azure, Project Management, DevOps
Beginner · Guided Project · Less Than 2 Hours

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Apache Spark, Apache Hadoop, Scala Programming, Distributed Computing, Big Data, Data Manipulation, Data Processing, Performance Tuning, Data Persistence, SQL, Data Import/Export
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: User Experience, User Experience Design, User Story, Prototyping, Wireframing, User Interface and User Experience (UI/UX) Design, User Centered Design, Interactive Design, Ideation, Conceptual Design, Interaction Design, Persona (User Experience), User Interface (UI), Design, Usability Testing, Storyboarding, Mockups, Scenario Testing
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Negotiation, Price Negotiation, Conflict Management, Sales, Persuasive Communication, Communication, Closing (Sales), Collaboration, Value Propositions, Team Collaboration, Strategic Thinking, Behavioral Economics, Psychology, Active Listening
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Purchasing, Negotiation, Business Communication, Business Correspondence, English Language, Data Storytelling, Business Writing, Budgeting, Communication Strategies, Oral Expression, Financial Forecasting, Financial Data, Communication, Forecasting, Verbal Communication Skills, Influencing, Business Ethics, Presentations, Finance, Leadership
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Risk Management, Cyber Governance, Cost Benefit Analysis, Security Management, Risk Management Framework, Vulnerability Management, Cyber Attacks, Cybersecurity, Threat Management, Cyber Risk, Risk Analysis, Enterprise Risk Management (ERM), Business Risk Management, Risk Mitigation, Vulnerability Assessments, ISO/IEC 27001, Threat Detection, Threat Modeling, Cyber Security Strategy, Security Awareness
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Event Management, Event Marketing, Event Planning, Logistics Management, Hospitality, Logistics, Hospitality Management, Planning, Budget Management, Operations Management, Coordinating, Budgeting, Vendor Management, Coordination, Plan Execution
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, AI Product Strategy, Data Ethics, Competitive Intelligence, AI Enablement, Hybrid Cloud Computing, Business Leadership, Compliance Training, Data Management, Strategic Leadership, Generative AI, Law, Regulation, and Compliance, Data Strategy, Cloud Infrastructure, Return On Investment, AI Integrations, Artificial Intelligence, Data Governance
Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Family Planning, Health Education, Education and Training, Advocacy, Empowerment, Social Justice, Formal Learning, Family Support, Health Promotion, Media and Communications, Working With Children, Teaching, Pedagogy, Human Development, Child Development
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Cyber Governance, Cyber Security Policies, Cyber Security Strategy, Security Management, Cyber Risk, Cybersecurity, Threat Management, Risk Management Framework, Cyber Security Assessment, Security Controls, Enterprise Security, Information Privacy
Beginner · Course · 1 - 3 Months