IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Columbia University
Skills you'll gain: Value-Based Care, Health Informatics, Care Coordination, Analytics, Health Care Administration, Data Analysis, Interoperability, Healthcare Ethics, Health Care, Health Systems, Health Technology, Electronic Medical Record, Patient-centered Care, Telehealth, Predictive Modeling, Data Sharing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Generative AI, Data Ethics, Data Analysis, Google Cloud Platform, Analytical Skills, Professional Development, Data Presentation, Problem Solving, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Anthropology, Social Sciences, Cultural Diversity, Sociology, Psychology, Education and Training, Science and Research, Ancient History, Neurology, Legal Proceedings
Mixed · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Innovation, Health Systems, Verbal Communication Skills, Healthcare Project Management, Strategic Communication, Organizational Change, Organizational Structure, Stakeholder Engagement, Change Management, Public Health, Case Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Management, Business Transformation, Workforce Management, Digital Transformation, Technology Strategies, Operational Efficiency, Information Technology, Product Strategy, Profit and Loss (P&L) Management, Organizational Development, Financial Management, Company, Product, and Service Knowledge, Cost Management, Business Analysis, Enterprise Architecture, Expectation Management
Mixed · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Workplace inclusivity, Diversity Awareness, Health Disparities, Diversity Equity and Inclusion Initiatives, Social Justice, Cultural Diversity, Cultural Sensitivity, Advocacy, Public Policies
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Quality Management, Project Management Life Cycle, Requirements Analysis, Project Scoping, Project Closure, Project Management, Project Planning, Agile Project Management, Continuous Improvement Process, Project Controls, Backlogs, Milestones (Project Management), Project Risk Management, Stakeholder Analysis, Quality Assessment, Team Management, Agile Methodology, Change Management, Interviewing Skills, Applicant Tracking Systems
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: IT Infrastructure, Operating System Administration, Computer Networking, Desktop Support, Systems Administration, Network Troubleshooting, Remote Access Systems, Network Security, OSI Models, Hardening, Package and Software Management, Cybersecurity, Disaster Recovery, User Accounts, File Systems, TCP/IP, Computer Security Awareness Training, Computer Hardware, Technical Support, Software Installation
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Large Language Modeling, MLOps (Machine Learning Operations), Artificial Intelligence, Cloud Computing, Model Deployment, Cloud Infrastructure, AI Orchestration, Infrastructure Architecture, Data Infrastructure, Devops Tools, IT Infrastructure, Information Technology Operations, Deep Learning, Network Infrastructure, Hardware Architecture, Machine Learning, Data Centers, Computer Architecture
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Microsoft Office, Data Entry, Microsoft 365
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Systems Administration, Operating System Administration, Information Systems Security, Remote Access Systems, IT Infrastructure, Network Troubleshooting, OSI Models, Computer Networking, Routing Protocols, Desktop Support, Application Security, TCP/IP, Security Strategy, Server Administration, Security Awareness, Technical Support, Microsoft Windows, Computer Hardware, Software Installation, Help Desk Support
Beginner · Professional Certificate · 3 - 6 Months