IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: User Experience, User Experience Design, User Story, Prototyping, Wireframing, User Interface and User Experience (UI/UX) Design, User Centered Design, Interactive Design, Ideation, Conceptual Design, Interaction Design, Persona (User Experience), User Interface (UI), Design, Usability Testing, Storyboarding, Mockups, Scenario Testing
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Negotiation, Price Negotiation, Conflict Management, Sales, Persuasive Communication, Communication, Closing (Sales), Collaboration, Value Propositions, Team Collaboration, Strategic Thinking, Behavioral Economics, Psychology, Active Listening
Beginner · Course · 1 - 3 Months

Skills you'll gain: Software Development, Software Engineering, Relationship Building, Professional Development, Application Development, Follow Through, Communication Strategies, Professionalism, Verbal Communication Skills, Problem Solving, Communication, Back-End Web Development
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Java Programming, Dataflow, Java, Distributed Computing, Programming Principles, Application Frameworks, Algorithms, Performance Tuning, Functional Design, Scalability
Intermediate · Course · 1 - 3 Months

Palo Alto Networks
Skills you'll gain: Cybersecurity, Cyber Attacks, Network Security, Zero Trust Network Access, Malware Protection, IT Security Architecture, Firewall, Computer Security, AI Security, Cyber Threat Intelligence, Endpoint Security, Endpoint Detection and Response, Security Architecture Review, Exploitation techniques, Cloud Security, System Configuration, Cloud Computing, Software As A Service, Cryptography, Authentications
Intermediate · Course · 1 - 3 Months

École Nationale des Ponts et Chaussées
Skills you'll gain: Lean Manufacturing, Lean Methodologies, Culture Transformation, Business Transformation, Continuous Improvement Process, Process Improvement, Production Process, Manufacturing Operations, Service Improvement, Process Optimization, Operational Excellence, Operational Efficiency, Process Analysis, Value Engineering, Waste Minimization, Business Technologies
Beginner · Course · 1 - 4 Weeks

UNSW Sydney (The University of New South Wales)
Skills you'll gain: Image Analysis, Applied Machine Learning, Unsupervised Learning, Geospatial Information and Technology, Machine Learning Methods, Image Quality, Machine Learning, Machine Learning Algorithms, Dimensionality Reduction, Supervised Learning, Classification Algorithms, Probability & Statistics, Artificial Neural Networks
Intermediate · Course · 3 - 6 Months

Skills you'll gain: AI Product Strategy, Commercialization, Product Management, AI Enablement, Stakeholder Communications, Technical Product Management, Product Lifecycle Management, Team Building, Stakeholder Engagement, Artificial Intelligence, Stakeholder Management, Return On Investment, Product Development, New Product Development, AI Personalization, Team Management, Communication
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Quality Monitoring, Quality Assessment, Service Improvement, Customer experience strategy (CX), Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, User Feedback, Product Improvement, Continuous Improvement Process, Technical Standard, Process Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Authentications, Azure Active Directory, Zero Trust Network Access, Role-Based Access Control (RBAC), Identity and Access Management, Active Directory, Single Sign-On (SSO), Authorization (Computing), User Provisioning, Microsoft Azure, Multi-Factor Authentication, Security Controls, Cyber Security Policies, IT Security Architecture, Enterprise Security
Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Family Planning, Health Education, Education and Training, Advocacy, Empowerment, Social Justice, Formal Learning, Family Support, Health Promotion, Media and Communications, Working With Children, Teaching, Pedagogy, Human Development, Child Development
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Cyber Governance, Cyber Security Policies, Cyber Security Strategy, Security Management, Cyber Risk, Cybersecurity, Threat Management, Risk Management Framework, Cyber Security Assessment, Security Controls, Enterprise Security, Information Privacy
Beginner · Course · 1 - 3 Months