IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Patient Education And Counseling, Patient Coordination, Law, Regulation, and Compliance, Educational Materials, Needs Assessment, Decision Making
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Generative AI, AI literacy, Google Cloud Platform, System Support, Data Ethics, Model Evaluation, Strategic Planning
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Training, Selling Techniques, Sales Support, General Sales Practices, Account Management, Communication, Negotiation
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Technology Strategies, Process Improvement, Customer and Client Support, Business Development
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Hardware Architecture, Software Installation, Microarchitecture, Computer Architecture, IT Infrastructure, Data Storage Technologies, System Configuration, Data Storage, Memory Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Deployment, Microsoft 365, Cloud Computing, Cloud Solutions, Cloud Services, Cloud Management, Software As A Service, Technical Support and Services, Microsoft Office, Help Desk Support, Collaborative Software, Service Level Agreement, Billing, Technical Support, Office Administration, Hybrid Cloud Computing, Productivity Software, User Provisioning, System Monitoring, Billing & Invoicing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Infrastructure as Code (IaC), Amazon Web Services, AWS Identity and Access Management (IAM), Amazon CloudWatch, Data Integration, IT Automation, Cloud Security, Billing, Billing Systems, Expense Management, Cloud-Based Integration, Security Controls, Cost Management, Technical Support, Technical Support and Services, Regulatory Compliance, System Support, Product Support, Compliance Management, Network Troubleshooting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: IT Management, IT General Controls (ITGC), Control Objectives for Information and Related Technology (COBIT), Cloud Management, Information Technology, Risk Management Framework, Governance Risk Management and Compliance, Quality Assurance, Compliance Auditing, Organizational Change, Internal Auditing, Technology Strategies, Governance, Quality Monitoring, Audit Planning, Information Technology Infrastructure Library, Risk Management, Cloud Computing, Cloud Services, Business Priorities
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Diagram Design, Data Import/Export, Collaborative Software, Technical Communication, Technical Documentation, User Accounts
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Security Management, Threat Management, Cybersecurity, Cyber Risk, Risk Management Framework, Risk Management, Business Risk Management, Incident Response, Vulnerability Management, Risk Mitigation, Security Information and Event Management (SIEM), Security Controls, Computer Security, Risk Analysis, Threat Detection, Open Web Application Security Project (OWASP), Event Monitoring, Auditing
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Big Data, Relational Databases, Database Management Systems, Query Languages, Business Analytics, Data Architecture, Analytical Skills, Data Storage Technologies
Mixed · Course · 1 - 3 Months