IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Board Infinity
Skills you'll gain: AI Workflows, Retrieval-Augmented Generation, LLM Application, Tool Calling, AI Orchestration, Prompt Engineering, Generative AI Agents, Large Language Modeling, Agentic systems
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, Responsible AI, Prompt Patterns, Prompt Engineering Tools, LLM Application, Gemini, ChatGPT, Google Gemini, AI literacy, Anthropic Claude, Large Language Modeling, AI Enablement, Artificial Intelligence, AI powered creativity, Generative AI, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML), Model Evaluation, Complex Problem Solving
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Graph Theory, Data Structures, Java Programming, Java, Object Oriented Design, Software Design, Algorithms, Theoretical Computer Science, Code Reusability, Object Oriented Programming (OOP), Network Routing, Application Design, Application Development
Intermediate · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Social Media Analytics, Real Time Data, Social Media Content, Data Collection, Social Media, Social Media Marketing, Big Data, Marketing Analytics, Crisis Management, Data-Driven Marketing, Analytics, Social Media Strategy, Content Strategy, Text Mining, Data-Driven Decision-Making
Mixed · Course · 1 - 4 Weeks
Chris Croft Training
Skills you'll gain: Agile Project Management, Stakeholder Management, Project Controls, Project Risk Management, Risk Management, Project Scoping, Project Management, Project Coordination, Project Planning, Project Management Institute (PMI) Methodology, Project Management Software, Project Design, Milestones (Project Management), Microsoft Project, Project Estimation, Project Implementation, Project Performance, Project Finance, Project Management Office (PMO), Project Documentation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI Agents, LangGraph, Generative AI, LangChain, Agentic Workflows, Multimodal Prompts, LLM Application, UI Components, AI Security, Vector Databases, Large Language Modeling, Application Security, User Interface (UI) Design, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Embeddings, Python Programming
Intermediate · Course · 3 - 6 Months

Sage Publications
Skills you'll gain: Qualitative Research, Data Analysis, Research Design, Research Methodologies, Scientific Methods, Analysis, Research, Statistical Analysis, Science and Research, Ethical Standards And Conduct, Data Collection, Statistics, Psychology, Statistical Inference, Statistical Hypothesis Testing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Scaled Agile Framework, Sprint Retrospectives, Process Improvement and Optimization, Performance Metric, Process Improvement, Performance Measurement, Agile Methodology, Process Optimization, Team Performance Management, Lean Methodologies, Portfolio Management, Prioritization, Process Analysis, Performance Analysis, Discussion Facilitation, Business Metrics, Business Priorities, Strategic Prioritization, Risk Management Framework, Optimism
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Fundraising, Philanthropy, Advocacy, Social Impact, Crisis Management, Ethical Standards And Conduct, Law, Regulation, and Compliance, Social Justice, Regulation and Legal Compliance, Social Sciences, Drive Engagement, Decision Making, Cultural Sensitivity, Intercultural Competence
Intermediate · Course · 1 - 3 Months

Illinois Tech
Beginner · Course · 1 - 3 Months

The Expert Academy
Skills you'll gain: Selling Techniques, Active Listening, Trustworthiness, Emotional Intelligence, Sales Strategy, Empathy & Emotional Intelligence, Empathy, Business Ethics, Influencing, Sales, Customer Relationship Building, Customer Retention, Relationship Management, Customer experience strategy (CX), Customer experience improvement, Ethical Standards And Conduct, Rapport Building, Honesty, Personal Integrity, Self-Awareness
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Generative AI, Microsoft Copilot, Responsible AI, Prompt Patterns, AI Orchestration, AI literacy, Microsoft 365, Data Ethics, Prompt Engineering, AI Workflows, LLM Application, Email Automation, Microsoft Excel, Analytics, Collaboration, Project Coordination, Proposal Development, Performance Reporting, Advanced Analytics, Content Creation
Beginner · Professional Certificate · 3 - 6 Months