IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Yale University
Skills you'll gain: Social Impact, Design Thinking, Community Outreach, Organizational Structure, Stakeholder Engagement, Entrepreneurship, Sustainable Development, Research and Design, Business Modeling, Communication, Advocacy, Innovation, Program Evaluation, Fundraising
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Vulnerability Management, Cybersecurity, Cyber Attacks, Cyber Security Policies, Vulnerability Assessments, Cyber Security Strategy, Network Security, Cyber Risk, Threat Detection, Security Controls, Firewall, Virtual Private Networks (VPN), Intrusion Detection and Prevention, Continuous Improvement Process
Beginner · Course · 1 - 3 Months

University of Amsterdam
Skills you'll gain: Laboratory Experience, Laboratory Techniques, User Feedback, Experimentation, Research
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Engineering, Data Manipulation, Data Warehousing, Cloud Development, SQL, Data Pipelines, Extract, Transform, Load, Application Development, Artificial Intelligence and Machine Learning (AI/ML), Role-Based Access Control (RBAC), Stored Procedure, Data Storage, Database Management, Generative AI, Data Science, Data Import/Export, Machine Learning
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, AI Enablement, LLM Application, Artificial Intelligence, Innovation, Large Language Modeling, Creativity, Human Computer Interaction, Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI, A/B Testing, Copywriting, Advertising, Marketing, ChatGPT, Content Creation, Marketing Strategies, Marketing Analytics, Customer Insights, Social Media Content
Beginner · Guided Project · Less Than 2 Hours

University of California San Diego
Skills you'll gain: Combinatorics, Probability, Probability Distribution, Algorithms, Bayesian Statistics, Mathematical Modeling, Statistics, Arithmetic, Python Programming, Simulations
Beginner · Course · 1 - 3 Months

Infosec
Skills you'll gain: Cybersecurity, Cyber Attacks, Incident Response, Information Systems Security, Application Security, Security Management, Computer Security Incident Management, Network Security, IT Security Architecture, Threat Management, Security Information and Event Management (SIEM), Cyber Threat Intelligence, Security Controls, Identity and Access Management, Cryptography, Threat Detection, Data Security, Computer Security, Encryption, Risk Management
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Professionalism, Workflow Management, Accountability, Time Management, Agile Methodology, Continuous Improvement Process, Plan Execution, Problem Solving, Planning, Process Improvement, Adaptability, Client Services, Quality Improvement, Communication Planning, Critical Thinking and Problem Solving, Communication, Decision Making, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Product Strategy, Commercialization, Product Management, Stakeholder Communications, Technical Product Management, Product Lifecycle Management, Team Building, Artificial Intelligence, Return On Investment, Product Development, New Product Development, Cross-Functional Team Leadership
Beginner · Course · 1 - 4 Weeks

Commonwealth Education Trust
Skills you'll gain: Growth Mindedness, Teaching, Lesson Planning, Pedagogy, Trustworthiness, Student Engagement, Instructional Strategies, Learning Theory, Curriculum Planning, Instructional Design, Adult Learning Principles, Goal Setting, Relationship Building, Professional Development, Collaboration, Constructive Feedback
Mixed · Course · 1 - 3 Months

Copenhagen Business School
Skills you'll gain: FinTech, Digital Transformation, Innovation, Financial Services, Business Transformation, Technology Strategies, Banking, Business Strategy, IT Management, Organizational Strategy, Strategic Partnership, Organizational Structure
Beginner · Course · 1 - 3 Months