Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

The Expert Academy
Skills you'll gain: Prompt Engineering, Inside Sales, Growth Strategies, Prompt Engineering Tools, Customer Relationship Management (CRM) Software, Sales Enablement, Sales Development, Sales Strategy, Sales, Customer Relationship Management, Sales Pipelines, ChatGPT, Sales Process, Business Software, Business Technologies, Driving engagement, Closing (Sales), Technology Strategies, Virtual Networking, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Mortgage Loans, Lending and Underwriting, Loan Documentation, General Lending, Commercial Lending, Loans, Credit Risk, Real Estate Transactions, Property and Real Estate, Real Estate, Property Accounting, Legal Risk, Real Estate Sales, Commercial Real Estate, Commercial Banking, Banking, Lease Contracts, Financial Regulation, Commercial Laws, Fraud detection
Mixed · Course · 1 - 4 Weeks

GitLab
Skills you'll gain: Telecommuting, Management Training And Development, Team Performance Management, Virtual Teams, Team Management, Human Resources Management and Planning, Culture Transformation, Strategic Leadership, Performance Metric, Leadership and Management, Staff Management, Team Leadership, Organizational Change, Organizational Development, Organizational Strategy, Business Transformation, Organizational Leadership, Change Management, Collaboration, Business Strategy
Intermediate · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Advocacy, Newsletters, Risk Management, Lobbying, Talent Management, Governance, Non-Profit Accounting, Event Planning, Fundraising, Risk Management Framework, Fundraising and Crowdsourcing, Event Management, Leadership Development, Risk Mitigation, Diversity and Inclusion, Public Relations, Grant Writing, Customer Relationship Management, Strategic Leadership, Leadership
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Stakeholder Management, Sales Prospecting, Stakeholder Engagement, Prospecting and Qualification, Cold Calling, Sales Development, Stakeholder Analysis, Account Management, Sales Pipelines, Sales, Sales Process, Consultative Selling, Account Strategy, Outbound Calls, Customer Relationship Management (CRM) Software, Customer Relationship Management, Active Listening, Customer Engagement, Professional Networking, Client Support
Beginner · Course · 1 - 4 Weeks

ESSCA School of Management
Skills you'll gain: Journey Mapping, Persona (User Experience), Design Thinking, Ideation, AI powered creativity, Innovation, Creative Thinking, Creativity, User Experience, Persona Development, Brainstorming, Human Centered Design, Creative Problem-Solving, Generative AI, AI literacy, User Research, Product Development, Customer Analysis, Customer Insights, Market Research
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Operational Analysis, Operational Excellence, Tax Management, Responsible AI, Business Process Automation, Workflow Management, Process Analysis, Excel Formulas, Prompt Patterns, Tax Compliance, Microsoft Excel, Tax Preparation, Financial Data, Tax Laws, Corporate Tax, ChatGPT, Generative AI, Ethical Standards And Conduct, Research
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Customer Analysis, Customer Relationship Building, Service Level, Relationship Management, Service Level Agreement, Operations, Operational Efficiency, Service Management, Customer Communications Management
Beginner · Professional Certificate · 3 - 6 Months
IE Business School
Skills you'll gain: Customer experience strategy (CX), Customer experience improvement, Branding, Brand Strategy, Brand Management, Journey Mapping, Consumer Behaviour, Value Propositions, Internal Communications, Subcontracting, Managed Services, Supplier Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft PowerPoint, Presentations, Data Visualization, Driving engagement, Drive Engagement, Productivity Software, Editing, Graphic Design, Business Communication
Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: HR Tech, Microsoft Copilot, Business Process Automation, Email Automation, Microsoft Power Platform, Automation, Human Resources, Human Resources Management and Planning, AI Enablement, Employee Onboarding, AI Workflows, AI literacy, Workflow Management, New Hire Orientations, Benchmarking, Generative AI, Performance Metric, Return On Investment, Operational Efficiency, Change Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Product Marketing, Market Research, Competitive Intelligence, Market Intelligence, Customer Insights, Go To Market Strategy, Customer Analysis, Strategic Marketing, Market Analysis, Market Dynamics, Pivot Tables And Charts, Internal Communications, Target Market, Competitive Analysis, Market Opportunities, Customer Retention, Demand Planning, Report Writing, Microsoft Excel, Target Audience
Beginner · Course · 1 - 3 Months