IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Self-Awareness, Communication, Interpersonal Communications, Leadership Development, Rapport Building, Personal Attributes, Personal Development, Professional Development, Leadership, Influencing, Lifelong Learning, Self-Discipline, Thought Leadership, Persona Development, Assertiveness, Psychological Evaluations, Positivity, Psychology, Adaptability, Decision Making
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Professional Networking, Interviewing Skills, Data Analysis, Presentations, Business Research, Job Analysis, Analytical Skills, Writing, Portfolio Management, Oral Expression
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Human Resource Strategy, Organizational Strategy, Culture Transformation, Organizational Structure, Human Resources, Organizational Effectiveness, Workforce Planning, Organizational Development, Organizational Change, Strategic Leadership, Operational Risk, Plan Execution, Operational Analysis, Organizational Leadership, Internal Controls, Risk Mitigation, Risk Management, Business Strategy, Key Performance Indicators (KPIs), Report Writing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Team Performance Management, Communication Planning, Team Management, Project Management, Team Building, Resource Management, People Management, Staff Management, Management Training And Development, Team Leadership, Project Coordination, Leadership and Management, Conflict Management, Drive Engagement, People Development, Stakeholder Communications, Stakeholder Engagement, Stakeholder Management, Human Resources Management and Planning, Project Controls
Mixed · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Qualitative Research, Data Analysis, Research Design, Research Methodologies, Scientific Methods, Analysis, Research, Statistical Analysis, Science and Research, Ethical Standards And Conduct, Data Collection, Statistics, Psychology, Statistical Inference, Statistical Hypothesis Testing
Intermediate · Course · 1 - 4 Weeks

Wesleyan University
Skills you'll gain: Storytelling, Journals, Writing and Editing, Visual Storytelling, Empowerment, Writing, Editing, Personal Development, Courage, Creative Thinking, Self-Awareness, Relationship Building, Overcoming Obstacles, Creativity, English Language, Detail Oriented, Organizational Skills
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Traffic Flow Optimization, Architectural Design, Sustainable Development, Stormwater Management, Building Codes, Community Development, Sustainable Systems, Land Development, Public Works, Sustainable Architecture, Landscape Architecture, Transportation Operations, Civil Engineering, Case Studies, Building Design, Land Management, Sustainable Design, Sustainable Technologies, Water Sustainability, Environmental Science
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Data Ethics, Law, Regulation, and Compliance, Generative AI, Responsible AI, Data Governance, Microsoft 365, Personalized Campaigns, AI powered creativity, Sales Enablement, Marketing Automation, Marketing Operations, Customer experience improvement, Regulatory Compliance, Business Process Automation, Compliance Management, AI literacy, AI Enablement, Critical Thinking
Beginner · Specialization · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Facebook, Fundraising, Fundraising and Crowdsourcing, Social Media, Social Media Content, Social Media Marketing, Social Media Management, Event Marketing, Social Media Strategy, Shared Media, Event Management, Content Scheduling, Content Strategy, Drive Engagement, Public Affairs, General Sales Practices, Content Creation, Selling Techniques, Online Advertising, Communication
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Patient Education and Support, Radiation Therapy, Diagnostic Tests, Oncology, Pain Management, Preventative Care, Patient Evaluation, Endocrinology, Pathology, Urology, Patient Treatment, Treatment Planning, Biology, Surgery, Care Management, Risk Analysis, Pharmacotherapy
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Statistical Hypothesis Testing, Six Sigma Methodology, Lean Six Sigma, Process Improvement, Quality Improvement, Process Improvement and Optimization, Process Analysis, Statistical Methods, Statistical Analysis, Statistics, Analysis, Statistical Inference, Data Analysis, Variance Analysis, Graphing
Intermediate · Course · 1 - 4 Weeks

British Standards Institution
Skills you'll gain: Responsible AI, Prompt Engineering, Data Ethics, AI literacy, Compliance Management, Compliance Training, Risking, AI Security, Regulatory Compliance, AI Enablement, Law, Regulation, and Compliance, Regulatory Requirements, Artificial Intelligence, Management Training And Development, Risk Management, Data Management, Business Ethics, Ethical Standards And Conduct, Leadership, Organizational Strategy
Beginner · Course · 1 - 3 Months