IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Microsoft
Skills you'll gain: Service Level, Service Level Agreement, Operations, Operational Efficiency, Service Management, Operations Management, Operational Analysis, Customer experience improvement, Process Optimization, Data Entry, Performance Analysis, Performance Measurement, Data Validation, Business Metrics, Customer Relationship Management, Data Quality, Workflow Management, Data Processing, Data Management, Data Analysis
Beginner · Course · 1 - 3 Months

Georgia Institute of Technology
Skills you'll gain: Professional Networking, LinkedIn, Web Content, Social Media Content, Instagram, Web Presence, Writing, Concision, Content Creation, Social Media, Grammar, Business Writing, Professionalism, Constructive Feedback, Writing and Editing, Relationship Building, English Language, Language Competency, Branding, Vocabulary
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Warehousing, Data Modeling, Oracle Cloud Applications, Metadata Management, Performance Tuning, Data Governance, Application Lifecycle Management, Performance Improvement, Security Controls, Release Management, Semantic Web, Service Level, Data Mapping, Business Administration, Cloud Computing Architecture, Data Persistence, Change Control, Change Management, Data Validation
Advanced · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Sheets, Google Workspace, Spreadsheet Software, Productivity Software, Excel Formulas, Data Visualization, Version Control, Collaborative Software, Data Entry, Data Management, Data Analysis Software, Case Studies, Change Control, Data Sharing, Data Import/Export, Data Security, Role-Based Access Control (RBAC), Editing
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Anthropic Claude, Document Management, Prompt Engineering, Project Coordination, Taking Meeting Minutes, Email Automation, Project Documentation, Responsible AI, Stakeholder Communications, Concision, Data Governance, Workflow Management, Business Communication, Business Writing, Meeting Facilitation, AI Integrations, LLM Application, Generative AI Agents, Generative AI, Governance
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Planogram, Inventory and Warehousing, Product Assortment, Retail Management, Global Marketing, Merchandising, Warehouse Operations, Warehouse Management, Reverse Logistics, Inventory Management System, Marketing, Supply Chain, Operations Management, Warehousing, Logistics, Product Management, Business Strategy, Sales, Operational Efficiency, Customer Relationship Management
Beginner · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Failure Analysis, Applied Machine Learning, Machine Learning, Decision Intelligence, Random Forest Algorithm, Email Automation, No-Code Development, MLOps (Machine Learning Operations), Predictive Modeling, Machine Learning Methods, Predictive Analytics, Automation Engineering, Model Training, Automation, Model Deployment, AI Workflows, Data-Driven Decision-Making, Continuous Monitoring, Estimation, Machine Learning Algorithms
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Retail Store Operations, Retail Management, Merchandising, Product Assortment, Inventory and Warehousing, Inventory Management, Retail Sales, Operations Management, Inventory Control, Strategic Thinking, Revenue Management, Profit and Loss (P&L) Management, Supply Chain Management, Supply Chain, Operations, Business, Operational Efficiency, Analytics, Analysis, Decision Making
Mixed · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Life Sciences, Environmental Science, Plant Operations and Management, Biology, Environment, General Science and Research, Sustainability Standards
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Depreciation, Finance, Capital Budgeting, Business Mathematics, Financial Analysis, Statistical Methods, Problem Solving, Accounting and Finance Software, General Finance, Cash Flows, Critical Thinking and Problem Solving, Corporate Finance, System Configuration, Engineering Calculations, Complex Problem Solving, Real Time Data, Arithmetic, Creative Problem-Solving, Descriptive Statistics
Mixed · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Social Media Analytics, Real Time Data, Social Media Content, Data Collection, Social Media, Social Media Marketing, Big Data, Marketing Analytics, Crisis Management, Data-Driven Marketing, Analytics, Social Media Strategy, Content Strategy, Text Mining, Data-Driven Decision-Making
Mixed · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Debugging, Software Testing, Program Development, Test Planning, Simulations, Test Case, Computer Programming, Programming Principles, Algorithms, C (Programming Language), Build Tools
Beginner · Course · 1 - 4 Weeks