Automation courses can help you learn process optimization, workflow design, and robotic process automation (RPA). You can build skills in scripting, system integration, and data analysis to streamline operations. Many courses introduce tools like UiPath, Automation Anywhere, and Zapier, that support implementing automation solutions and enhancing productivity across various industries.

Google Cloud
Skills you'll gain: Google Gemini, Storytelling, Video Production, Email Automation, Photo/Video Production and Technology, Gemini, Google Workspace, Video Editing, Visual Storytelling, Responsible AI, Productivity Software, Gmail, Workflow Management, Oral Comprehension, Google Sheets, Generative AI, Collaboration, Writing, Business Communication, Project Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Agentic Workflows, Agentic systems, Journey Mapping, Google Gemini, AI Workflows, AI Product Strategy, Value Engineering, Prioritization, Generative AI Agents, Business Process Automation, Strategic Prioritization, Generative AI, No-Code Development, User Flows, Business Priorities, Business Metrics, Business Valuation, Prototyping, Retail Store Operations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Prompt Engineering, Data Presentation, Dashboard, Responsible AI, Dashboard Creation, Interactive Data Visualization, Data Ethics, Generative AI, Infographics, Applied Machine Learning, Data Visualization, Anomaly Detection, Time Series Analysis and Forecasting, Root Cause Analysis, Model Evaluation, AI literacy, Risk Modeling, Predictive Analytics, Automation
Intermediate · Professional Certificate · 3 - 6 Months

Microsoft
Skills you'll gain: Constructive Feedback, Customer Service, Team Performance Management, Service Management, Customer Support, Management Reporting, Customer experience improvement, Service Improvement, Team Building, Performance Reporting, Business Reporting, Team Management, Customer Success Management, Employee Onboarding, Customer Relationship Management, Peer Review, Operational Excellence, Drive Engagement, Data Analysis, Business Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, ChatGPT, Generative AI, Responsible AI, AI literacy, Generative AI Agents, Generative Model Architectures, Artificial Intelligence and Machine Learning (AI/ML), Retrieval-Augmented Generation, Artificial Intelligence, AI Workflows, Large Language Modeling, Embeddings, GitHub Copilot, Fine-tuning, Deep Learning, Automation, Machine Learning, Machine Learning Methods
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Electronic Medical Record System, Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Telehealth, Medical Records, Patient Safety, Health Technology, Health Information Management, Clinical Informatics, Health Information Management and Medical Records, Health Informatics, Medical Equipment and Technology, Security Awareness, Desktop Support, End User Training and Support, Technical Support and Services, Medical Support, Technical Support, Customer Support
Beginner · Specialization · 3 - 6 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

University at Buffalo
Skills you'll gain: Manufacturing and Production, Digital Transformation, Manufacturing Processes, Manufacturing Operations, Industrial Engineering, Production Process, Product Design, Automation, Digital Design, Digital Analysis, Safety and Security, Advanced Analytics, Technology Roadmaps, Cybersecurity, Big Data
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Technical Support and Services, Customer Relationship Management, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Pandas (Python Package), MLOps (Machine Learning Operations), NumPy, Unit Testing, Model Deployment, Data Manipulation, Test Script Development, Software Testing, Data Import/Export, Applied Machine Learning, Test Automation, Data Wrangling, Python Programming, Code Reusability, Data Processing, Debugging, Data Structures, Machine Learning, Object Oriented Programming (OOP), Scripting
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Gmail, Google Workspace, Email Security, Email Automation, Business Correspondence, Productivity Software, Organizational Skills, Business Communication, Business Solutions
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Email Marketing, Regulatory Compliance, Compliance Management, Email Automation, Governance Risk Management and Compliance, HubSpot CRM, Compliance Auditing, Law, Regulation, and Compliance, Campaign Management, Auditing, Risk Mitigation, Risk Control, Legal Risk, Direct Marketing, Regulation and Legal Compliance, Regulatory Requirements, Customer Data Management, Business Risk Management, Continuous Monitoring, Data Integrity
Beginner · Course · 1 - 4 Weeks