Problem solving courses can help you learn critical thinking, analytical reasoning, creative brainstorming, and decision-making strategies. You can build skills in identifying root causes, evaluating solutions, and implementing effective action plans. Many courses introduce tools like flowcharts, mind mapping software, and data analysis techniques, which help you visualize problems and track progress.

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Unilever
Skills you'll gain: Data Governance, Descriptive Analytics, Data Storytelling, Supply Chain, Data Presentation, Supply Chain Management, Demand Planning, Data Literacy, Presentations, Supply Chain Systems, Supply Chain Planning, Process Improvement, Data Management, Process Improvement and Optimization, Data Lakes, Predictive Analytics, Transportation, Supply Chain, and Logistics, Data Analysis, Data Visualization, Problem Solving
Beginner · Professional Certificate · 3 - 6 Months
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Retrieval-Augmented Generation, Agentic Workflows, Prompt Patterns, AI Enablement, AI Workflows, AI Product Strategy, Generative AI, Prompt Engineering Tools, Multimodal Prompts, OpenAI, Agentic systems, AI Personalization, Thought Leadership, Artificial Intelligence and Machine Learning (AI/ML), Strategic Decision-Making, Responsible AI, Business Strategy
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Javascript, Problem Solving, Interviewing Skills, Algorithms, Programming Principles, Data Structures, Event-Driven Programming, Performance Tuning, Data Validation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Management Consulting, Strategic Planning, Business Strategy, Data Presentation, Business Consulting, Interactive Data Visualization, Data Visualization, Stakeholder Engagement, Business Analysis, Stakeholder Management, Generative AI, Microsoft Excel, Problem Solving, Requirements Analysis, Process Improvement, Change Management, Financial Modeling, Lean Six Sigma, Key Performance Indicators (KPIs), Communication
Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Dashboard Creation, Dashboard, Report Writing, Business Reporting, Technical Support, IT Management, Information Technology, Data Analysis, Product Support, Analysis, AI literacy, Data Presentation, Analytical Skills, Data-Driven Decision-Making, Collaborative Software, Software Documentation, Self Service Technologies, Problem Solving
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: People Analytics, Dashboard Creation, Employee Engagement, Workforce Planning, Human Resources Management and Planning, Root Cause Analysis, Data-Driven Decision-Making, Analytics, Problem Solving, Workforce Management, Employee Surveys, Generative AI, Performance Metric, Management Reporting, Talent Management, Performance Measurement, Business Metrics, Predictive Analytics, Decision Making, Employee Retention
Advanced · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Creative Problem-Solving, Creativity, Creative Thinking, Brainstorming, Innovation, Problem Solving, Cognitive flexibility, Open Mindset, Recognizing Others, Self-Awareness
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Computational Thinking, Logical Reasoning, Critical Thinking, Data Analysis, Deductive Reasoning, Mathematical Modeling, Analytical Skills, Analysis, Experimentation, Critical Thinking and Problem Solving, Data Literacy, Systems Thinking, Statistical Methods, AI literacy, Simulations, Predictive Modeling, Programming Principles, Decision Making, Statistical Inference, Prompt Engineering
Intermediate · Specialization · 3 - 6 Months

University of Leeds
Skills you'll gain: Engineering Design Process, Engineering Management, Requirements Elicitation, Product Lifecycle Management, Problem Solving, Product Design, Product Requirements, Conceptual Design
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, Generative AI, Prompt Patterns, AI powered creativity, ChatGPT, Ideation, Verification And Validation, AI literacy, Creative Problem-Solving, AI Enablement, Responsible AI, Risking, AI Personalization, Image Analysis, LLM Application, Innovation, Brainstorming, Game Design, Organizational Skills, Lesson Planning
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Data Structures, Graph Theory, Algorithms, Game Theory, Java, Java Programming, Programming Principles, Performance Tuning, Computational Thinking, Theoretical Computer Science, Computer Programming, Problem Solving, Solution Design, Applied Mathematics, Geometry
Intermediate · Specialization · 3 - 6 Months