IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Toronto
Skills you'll gain: ArcGIS, Spatial Data Analysis, Spatial Analysis, Geographic Information Systems, Geospatial Mapping, GIS Software, Data Mapping, Geospatial Information and Technology, Data Visualization, Metadata Management, Query Languages, Global Positioning Systems, Quantitative Research, Data Compilation, Typography, Data Manipulation, Data Storytelling, Data Modeling, Design Elements And Principles, Image Analysis
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Stakeholder Management, Business Analysis, Project Management, Stakeholder Analysis, Analysis, Requirements Elicitation, Risk Management, Microsoft Power Platform, Business Process Improvement, Problem Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Keyword Research, Performance Measurement, Technical Consulting, Performance Analysis, Content Management Systems, Digital Marketing, Auditing, Performance Reporting, Data-Driven Decision-Making, Web Content Accessibility Guidelines
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, AI Personalization, A/B Testing, Generative AI, Marketing Materials, Content Strategy, Digital Content, Brand Management, Drive Engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Jira (Software), Workflow Management, Report Writing, Scrum (Software Development), Sprint Retrospectives, Backlogs, Due Diligence, Dashboard, Return On Investment, Sprint Planning, Business Process Automation, Agile Methodology, Automation, Process Improvement, No-Code Development, Debugging, Configuration Management, Data-Driven Decision-Making, Stakeholder Management
Intermediate · Specialization · 3 - 6 Months
University of Michigan
Skills you'll gain: Mathematical Modeling, Systems Thinking, Strategic Decision-Making, Innovation, Social Sciences, Strategic Thinking, Decision Making, Complex Problem Solving, Critical Thinking, Network Analysis, Economics, Probability, Market Dynamics
Intermediate · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Business Development, Strategic Partnership, Negotiation, New Business Development, Relationship Building, Business Relationship Management, Professional Networking, Business Strategies, Sales Prospecting, Business Communication
Mixed · Course · 1 - 3 Months

Skills you'll gain: Incident Response, Digital Forensics, Distributed Denial-Of-Service (DDoS) Attacks, Security Information and Event Management (SIEM), Computer Security Incident Management, Incident Management, Endpoint Detection and Response, Continuous Monitoring, Event Monitoring, System Monitoring, Intrusion Detection and Prevention, Cyber Threat Intelligence, Cyber Threat Hunting, Anomaly Detection, Cybersecurity, Cyber Security Strategy, Threat Detection, Malware Protection, Cyber Attacks, Cyber Engineering
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Vue.JS, Web Components, Unit Testing, JavaScript Frameworks, Software Architecture, Software Testing, Development Testing, UI Components, Web Applications, Front-End Web Development, Web Development, Javascript, HTML and CSS, Data Validation
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Digital Marketing, Search Engine Optimization, Keyword Research, ChatGPT, Content Development and Management, Web Content, Content Performance Analysis, Technical Writing, JSON
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Management, Patch Management, MLOps (Machine Learning Operations), Data Governance, Financial Forecasting, AI Security, Incident Management, Ansible, Operations, Budgeting, Cost Reduction, IT Automation, Data Management, Metadata Management, Site Reliability Engineering, Compliance Management, Cost Management, System Monitoring, Predictive Modeling, Financial Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Robotic Process Automation, Product Automation, Mobile Development, Automation, Business Process Automation, Workflow Management, Data Transformation, Web Scraping, Data Capture, E-Commerce, Development Environment, Data Processing, Data Analysis, Data Manipulation, Data Cleansing, Hypertext Markup Language (HTML), Data Collection, Data Validation
Beginner · Course · 1 - 4 Weeks