IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Brainstorming, Productivity, Prioritization, Creative Problem-Solving, Time Management, Goal Setting, Organizational Skills, Stress Management, Self-Motivation, Adaptability, Self-Awareness
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Classification And Regression Tree (CART), Model Deployment, Decision Tree Learning, Predictive Modeling, Model Evaluation, Feature Engineering, Machine Learning Methods, Random Forest Algorithm, Applied Machine Learning, Performance Tuning, Statistical Machine Learning, Scikit Learn (Machine Learning Library), Performance Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Linux Servers, Unix Commands, Systems Administration, Network Support, TCP/IP, Service Management, Network Troubleshooting, Site Reliability Engineering, IT Automation, Hardware Architecture, File Management
Intermediate · Course · 3 - 6 Months
Scrum Alliance
Skills you'll gain: Prompt Engineering, Responsible AI, Prompt Engineering Tools, AI Workflows, AI Enablement, AI Product Strategy, Scaled Agile Framework, Artificial Intelligence, Agile Methodology, Generative AI, Kanban Principles
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kaizen Methodology, Pareto Chart, Operational Efficiency
Beginner · Course · 1 - 3 Months

Skills you'll gain: Ad Hoc Reporting, Customer Analysis, Management Reporting, Real Time Data, Marketing Analytics, Trend Analysis, Performance Analysis
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Anomaly Detection, Microsoft Azure, Event Monitoring, Application Performance Management, Time Series Analysis and Forecasting, Generative AI, Query Languages, Data Integration, Process Optimization, Data Analysis, User Feedback
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Object Oriented Programming (OOP), Video Game Development, Debugging, Game Design, Program Development, Python Programming, Application Development, Event-Driven Programming, Computer Graphics, Animations, Development Environment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: User Story, Information Architecture, UI/UX Research, User Research, User Interface and User Experience (UI/UX) Design, Design Thinking, User Experience, Agile Software Development, Scrum (Software Development), User Centered Design, Agile Methodology, Usability, Usability Testing, Responsive Web Design, User Interface (UI), Figma (Design Software), Wireframing, Design Research, Prototyping, Persona (User Experience)
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Employee Onboarding, Customer experience improvement, Company, Product, and Service Knowledge, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Operational Excellence, Product Knowledge, Customer Insights, Smart Goals
Beginner · Course · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Law, Regulation, and Compliance, International Relations, Ethical Standards And Conduct, Legal Research, Investigation, Case Studies
Beginner · Course · 1 - 3 Months
Skills you'll gain: Data Loss Prevention, AI Security, Responsible AI, Information Privacy, Data Ethics, Security Controls, Personally Identifiable Information, Data Security, Threat Management, Security Awareness, Security Management, General Data Protection Regulation (GDPR), Authorization (Computing), Incident Response, Cyber Security Policies, Role-Based Access Control (RBAC), Cyber Governance, Governance, Risk Management Framework, Generative AI
Intermediate · Course · 1 - 4 Weeks