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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.


Popular Business Communication Courses and Certifications


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    Starweaver

    Change Management & Innovation Leader

    Skills you'll gain: Responsible AI, AI Enablement, Organizational Change, AI Product Strategy, Product Roadmaps, Program Implementation, Stakeholder Engagement, Change Management, Google Gemini, Anthropic Claude, Business Strategy, Strategic Leadership, Business Leadership, Strategic Thinking, Leadership, Generative AI, Initiative and Leadership, Organizational Skills, Communication Strategies, Communication

    3.7
    Rating, 3.7 out of 5 stars
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    17 reviews

    Beginner · Specialization · 1 - 4 Weeks

  • Status: Free Trial
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    CVS Health

    Introduction to Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication

    4.6
    Rating, 4.6 out of 5 stars
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    322 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    IBM

    Generative AI for Digital Marketing

    Skills you'll gain: Prompt Engineering, Responsible AI, Prompt Patterns, ChatGPT, Generative AI, Digital Advertising, Online Advertising, Email Marketing, Digital Marketing, Search Engine Optimization, Marketing Automation, AI Personalization, Marketing Analytics, Advertising Campaigns, Marketing Strategies, Content Creation, Web Analytics and SEO, Search Engine Marketing, Prototyping, Artificial Intelligence and Machine Learning (AI/ML)

    4.7
    Rating, 4.7 out of 5 stars
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    11K reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
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    Copenhagen Business School

    Digital Transformation in Financial Services

    Skills you'll gain: FinTech, Technology Strategies, Payment Systems, Case Studies, Financial Services, Digital Transformation, International Finance, Banking Services, Mobile Banking, Banking, Innovation, Financial Regulations, Business Technologies, Business Transformation, Financial Market, Competitive Analysis, Analysis, Financial Regulation, Business Strategy, Business Analysis

    4.4
    Rating, 4.4 out of 5 stars
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    2K reviews

    Beginner · Specialization · 3 - 6 Months

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    IESE Business School

    Strategy and Sustainability

    Skills you'll gain: Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Corporate Strategy, Business Strategy, Environmental Issue, Strategic Decision-Making, Compliance Management, Stakeholder Engagement, Governance, Consumer Behaviour

    4.7
    Rating, 4.7 out of 5 stars
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    570 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    U

    University of California, Irvine

    Types of Conflict

    Skills you'll gain: Conflict Management, Mediation, Teamwork, Leadership, Interpersonal Communications, Communication Strategies, Employee Engagement, Assertiveness, Problem Solving, Active Listening, Communication, Decision Making

    4.5
    Rating, 4.5 out of 5 stars
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    1.3K reviews

    Mixed · Course · 1 - 3 Months

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    Coursera

    Getting Started with Microsoft Word

    Skills you'll gain: Microsoft Word, Computer Literacy, Microsoft 365, Productivity Software, Writing, Business Writing, Document Management, Editing

    4.7
    Rating, 4.7 out of 5 stars
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    723 reviews

    Beginner · Guided Project · Less Than 2 Hours

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    LearnQuest

    Sales Strategies: Mastering Complex Sales

    Skills you'll gain: Consultative Selling, Account Strategy, Solution Selling, Sales Management, Sales Pipelines, Sales, B2B Sales, Sales Training, Sales Strategy, Sales Development, Consultative Approaches, Account Management, Sales Process, Cross-Functional Team Leadership, Contract Negotiation, Price Negotiation, Cross-Functional Collaboration, Negotiation, Business Analytics, Ethical Standards And Conduct

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
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    University of Illinois Urbana-Champaign

    Digital Marketing Strategy: Navigating Emerging Media and AI

    Skills you'll gain: Customer experience strategy (CX), Strategic Communication, Marketing Communications, Digital Media Strategy, Marketing Analytics, Digital Marketing, Marketing Channel, Data-Driven Decision-Making, Marketing Strategy and Techniques, Integrated Marketing Communications, Personalized Service, Consumer Behaviour, Data Ethics, Social Media, Emerging Technologies, Artificial Intelligence, Augmented Reality

    Build toward a degree

    4.4
    Rating, 4.4 out of 5 stars
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    2.9K reviews

    Beginner · Course · 1 - 4 Weeks

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    Macquarie University

    Blockchains and Cryptocurrencies Fundamentals

    Skills you'll gain: Encryption, Web Applications, Business Process, Distributed Computing, Digital Assets, Transaction Processing

    Beginner · Course · 1 - 3 Months

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    U

    University of California, Irvine

    Human Resources Analytics

    Skills you'll gain: Data Storytelling, Data Presentation, Human Resource Strategy, Employee Relations, Employee Performance Management, Performance Metric, Dashboard, Data Analysis, Training and Development, Compensation Strategy, Business Metrics, Employee Retention, Compensation and Benefits, Talent Recruitment, Business Analysis, Employee Engagement, Mental Health

    4.6
    Rating, 4.6 out of 5 stars
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    2.1K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    U

    University of Colorado Boulder

    Graphic Design

    Skills you'll gain: Graphic Design, Graphic and Visual Design, Graphic and Visual Design Software, Design, Visual Design, Layout Design, Typography, Design Reviews, Adobe Photoshop, Design Elements And Principles, Design Strategies, Color Theory, Editing, Creativity

    4.8
    Rating, 4.8 out of 5 stars
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    3.4K reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular business communication courses

  • Change Management & Innovation Leader: Starweaver
  • Introduction to Customer Service: CVS Health
  • Generative AI for Digital Marketing: IBM
  • Digital Transformation in Financial Services: Copenhagen Business School
  • Strategy and Sustainability: IESE Business School
  • Types of Conflict: University of California, Irvine
  • Getting Started with Microsoft Word: Coursera
  • Sales Strategies: Mastering Complex Sales: LearnQuest
  • Digital Marketing Strategy: Navigating Emerging Media and AI: University of Illinois Urbana-Champaign
  • Blockchains and Cryptocurrencies Fundamentals: Macquarie University

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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