IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Hardware Troubleshooting, Desktop Support, Computer Hardware, Digital Transformation, Network Troubleshooting, Technical Support, System Support, Technical Support and Services, Networking Hardware, Servers, Network Security, Network Infrastructure, Server Administration, Data Security, Hardware Architecture, IT Infrastructure, Data Storage Technologies, Operating Systems, Data Storage
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Microsoft Windows, Operating System Administration, Command-Line Interface, Operating Systems, Desktop Support, System Configuration, Systems Administration, IT Automation, OS Process Management, General Networking, Graphical Tools
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Apple Service Certification, Knowledge of Apple Software, Mac OS, User Accounts, System Support, Desktop Support, Software Installation, File Management, Network Support, Operating System Administration, System Configuration, File Systems, General Networking, Knowledge of Apple Hardware, Data Storage, Data Management, Network Administration, Remote Access Systems, Application Security, Encryption
Intermediate · Course · 1 - 3 Months
Skills you'll gain: IT Security Architecture, Operating System Administration, Package and Software Management, Information Systems Security, IT Infrastructure, Network Troubleshooting, Systems Administration, Computer Networking, Infrastructure Security, Computer Security, Encryption, Desktop Support, Routing Protocols, Lightweight Directory Access Protocols, Technical Support, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Computing Platforms
Intermediate · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Business Process Management, Business Process, IT Management, Process Management, Business Process Improvement, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Managed Services, Information Technology Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Management Information Systems, Customer Relationship Management (CRM) Software, Business Software, Business Technologies
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Linux, Linux Administration, Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Systems Administration, Operating Systems, User Provisioning, Service Management, System Configuration, Package and Software Management, System Monitoring, Graphical Tools, Software Installation, File Management
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Incident Response, Technical Support and Services, Cybersecurity, Incident Management, Cyber Attacks, Security Management, Cyber Security Policies, Cyber Security Strategy, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Cyber Risk
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Information Systems Security, Information Technology, Security Software, Malware Protection, Data Security, Encryption, Security Awareness, Endpoint Security, Authentications, Patch Management, Technical Support, Firewall, Data Integrity
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Technical Support and Services, Oral Expression, Customer and Client Support, Communication, Consultative Approaches, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Command-Line Interface, Network Troubleshooting, TCP/IP, Wireless Networks, Local Area Networks, System Support, Linux Commands, Desktop Support, Network Monitoring, Virtual Private Networks (VPN), Operating System Administration, Network Administration, Dynamic Host Configuration Protocol (DHCP), Hardware Troubleshooting, Network Infrastructure, General Networking, VPN Clients, Network Protocols, Remote Access Systems, Network Routers
Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Business Relationship Management, Hospitality Services, Practice Management, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, Process Optimization, People Development
Intermediate · Course · 1 - 4 Weeks