IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: User Interface (UI)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Site Reliability Engineering, Service Level, Service Level Agreement, Reliability, Key Performance Indicators (KPIs), System Monitoring, Application Performance Management, Performance Measurement, Business Metrics, Continuous Monitoring, Operational Performance Management, Return On Investment, DevOps, Customer experience improvement, Incident Management, Software Development, Prioritization, Business Leadership
Intermediate · Course · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Large Language Modeling, Prompt Engineering, Artificial Intelligence, Jupyter, Python Programming, Data Analysis, AI Enablement, Application Development, Scripting, Programming Principles, Automation, Application Programming Interface (API), Debugging, Data Structures
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Excel Formulas, Microsoft Excel, Microsoft Office, Spreadsheet Software, Microsoft 365, Document Management, Productivity Software, File Management, Data Management, Data Entry, User Interface (UI)
Beginner · Course · 1 - 3 Months

Skills you'll gain: NoSQL, Apache Spark, Apache Hadoop, MongoDB, PySpark, Extract, Transform, Load, Apache Hive, Databases, Apache Cassandra, Big Data, Machine Learning, Applied Machine Learning, Generative AI, Machine Learning Algorithms, IBM Cloud, Data Pipelines, Model Evaluation, Kubernetes, Supervised Learning, Distributed Computing
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Excel Formulas, Data Validation, Microsoft Excel, Accounting and Finance Software, Accounting Records, Spreadsheet Software, Data Maintenance, Data Quality, Financial Analysis
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Power BI, Data Presentation, Microsoft Excel, Dashboard, Excel Formulas, Data Modeling, Business Reporting, Data Entry, Data Analysis, Data Storytelling, Data-Driven Decision-Making, Business Analytics, Analytics, Business Modeling, Data Processing, Business Analysis, Data Cleansing, Data Synthesis, Trend Analysis, Data Management
Beginner · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: LinkedIn, Coaching, Productivity, Revenue Management, Mentorship, Target Market, Sales Management, Professional Networking, Business Marketing, Client Services, Lead Generation, Social Media, Professional Development, Business Strategy
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management
Beginner · Course · 1 - 4 Weeks

University of California, Santa Cruz
Skills you'll gain: Bayesian Statistics, Statistical Inference, Statistical Methods, Probability & Statistics, Statistics, Statistical Modeling, Probability, Probability Distribution, Data Analysis, R Programming, Regression Analysis, R (Software), Microsoft Excel, Analytical Skills, Statistical Visualization, Predictive Modeling, Data Visualization, Data Modeling
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Business Analytics, Business Metrics, Analytics, Business Process Improvement, Business Intelligence, Business Process, Tableau Software, Business Analysis, Data Analysis, Key Performance Indicators (KPIs), Web Analytics, Data-Driven Decision-Making, Digital Transformation, E-Commerce, Financial Services, SQL, Decision Making
Mixed · Course · 1 - 3 Months

Skills you'll gain: Extensible Markup Language (XML), Extensible Languages and XML, .NET Framework, C# (Programming Language), Debugging
Beginner · Course · 1 - 4 Weeks