IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Bioinformatics, Unix Commands, Biostatistics, Exploratory Data Analysis, Statistical Analysis, Unix, Data Science, Data Management, Statistical Methods, Command-Line Interface, Statistical Hypothesis Testing, Linux Commands, Data Analysis Software, Data Quality, Data Structures, Data Analysis, Computer Science, Molecular Biology, R Programming, Python Programming
Intermediate · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Customer Analysis, Data-Driven Decision-Making, Descriptive Analytics, Marketing Analytics, Predictive Analytics, Customer Insights, Business Analytics, Analytics, Consumer Behaviour, Process Optimization, Data Collection, Regression Analysis, Market Research
Mixed · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: ChatGPT, Customer Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer experience improvement, Employee Training, Technology Strategies, Standard Operating Procedure
Mixed · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Transfer Learning, Machine Learning, Applied Machine Learning, Data Ethics, Decision Tree Learning, Model Evaluation, Tensorflow, Artificial Intelligence, Supervised Learning, Deep Learning, Classification Algorithms, Random Forest Algorithm, Artificial Neural Networks, Logistic Regression, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Linear Algebra, NumPy, Applied Mathematics, Machine Learning Algorithms, Jupyter, Algorithms, Python Programming
Beginner · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Creative Thinking, Brainstorming, Ideation, Creativity, Cognitive flexibility, Problem Solving, Collaboration
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Risk Management Framework, Persuasive Communication, Storytelling, Influencing, Governance, Risk Management, Change Management, Organizational Change, Communication, Conflict Management, Leadership, Business Transformation, Risk Analysis, Negotiation, Operational Risk, Business Risk Management, Risk Mitigation, Intercultural Competence, Stakeholder Management, Process Management
Beginner · Specialization · 3 - 6 Months
University of Pennsylvania
Skills you'll gain: Resilience, Goal Setting, Empathy & Emotional Intelligence, Emotional Intelligence, Positivity, Smart Goals, Optimism, Research Methodologies, Overcoming Obstacles, Research Design, Productivity, Positive Behavior Support, Cognitive flexibility, Relationship Building, Personal Development, Self-Awareness, Qualitative Research, Research, Empowerment, Psychology
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Windows PowerShell, Scripting, Systems Administration, Operating System Administration, IT Automation, Scripting Languages, Automation, Application Development, Debugging, Integrated Development Environments
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Convolutional Neural Networks, Computer Vision, Image Analysis, Transfer Learning, Deep Learning, Artificial Neural Networks, Keras (Neural Network Library), Tensorflow, PyTorch (Machine Learning Library), Data Preprocessing
Intermediate · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Scala Programming, Apache Spark, User Interface (UI), Distributed Computing, Programming Principles, Big Data, Software Design, Data Structures, Software Design Patterns, Functional Design, Data Manipulation, Object Oriented Programming (OOP), Heat Maps, Data Visualization Software, Interactive Data Visualization, Computer Programming, Data Processing, Geospatial Information and Technology, Performance Tuning, Algorithms
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: User Story, Stakeholder Engagement, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Agile Software Development, Earned Value Management, Scrum (Software Development), Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Project Management, IT Management, Interviewing Skills, Professional Networking, Leadership, Agile Project Management, Communication
Beginner · Professional Certificate · 3 - 6 Months