Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

Skills you'll gain: Tool Calling, Generative AI Agents, Retrieval-Augmented Generation, LLM Application, Agentic systems, Debugging, Prompt Engineering, Document Management

Skills you'll gain: Disabilities, Student Support and Services, Educational Materials, Special Education, Instructional Design, Diversity Awareness, Higher Education, Interpersonal Communications, Student Engagement, Case Studies

Skills you'll gain: Amazon Web Services, Cloud Computing, Amazon S3, Cloud Storage, Technical Product Management, Cloud Services, Cloud Security, Amazon Elastic Compute Cloud, Amazon DynamoDB, AWS Identity and Access Management (IAM), Cloud Computing Architecture, AWS CloudFormation, Virtual Networking, AWS Kinesis, Cloud Platforms, Amazon Redshift, Databases, Innovation, Product Support, Product Management

Skills you'll gain: Responsible AI, Generative AI, Data Ethics, Artificial Intelligence, AI Enablement, Critical Thinking, Problem Solving

Skills you'll gain: Design Thinking, Innovation, Business Solutions, Enterprise Modeling, Creative Problem-Solving, Process Development, Business Process Modeling, New Product Development, Business Strategies, Problem Solving

Skills you'll gain: Storytelling, Public History, Community Development, Social Justice, Cultural Responsiveness, Creativity, Art History, Design, Cultural Diversity, Photography

Skills you'll gain: Digital Forensics, Mobile Security, Anomaly Detection, AI Security, Criminal Investigation and Forensics, Cyber Security Strategy, Cyber Threat Intelligence, Threat Detection, Investigation, Cyber Attacks, File Systems, Intrusion Detection and Prevention, Fraud detection, Mobile Development, Cybersecurity, Applied Machine Learning, Malware Protection, Cyber Security Policies, Apple iOS, Artificial Intelligence and Machine Learning (AI/ML)

Skills you'll gain: ASP.NET, Object Oriented Programming (OOP), Object Oriented Design, Frontend Integration, Programming Principles, Middleware, Application Frameworks, Object-Relational Mapping, Model View Controller, Event-Driven Programming, User Interface (UI), Cascading Style Sheets (CSS), Authentications, Development Environment, Debugging

Skills you'll gain: Disaster Recovery, Mitigation, Risk Management Framework, Emergency Response, Geospatial Information and Technology, Policty Analysis, Research, and Development, Public Policies, Environmental Policy, Systems Thinking, Case Studies, World History

Skills you'll gain: Java Platform Enterprise Edition (J2EE), Object-Relational Mapping, Java, Application Servers, Middleware, Application Deployment, Data Persistence, Event-Driven Programming, Enterprise Application Management, Server Side, Context Management, Business Logic

Skills you'll gain: User Story, Product Planning, User Interface (UI), Competitive Analysis, Product Roadmaps, User Interface and User Experience (UI/UX) Design, Stakeholder Management, Market Research, Product Management, Design Thinking, AI Product Strategy, Mockups, Consumer Behaviour, Usability Testing, Wireframing, Market Analysis, Stakeholder Communications, Product Lifecycle Management, Product Strategy, Data Analysis