IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Project Management, Data Management, Data Science, Data-Driven Decision-Making, Data Presentation, Technical Communication, Project Implementation, Data Analysis, Team Building, Team Management, Solution Delivery, Cross-Functional Team Leadership, Leadership
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis, Data Cleansing, Microsoft Excel, Exploratory Data Analysis, Data Manipulation, Data Preprocessing, Data Quality, Excel Formulas
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Target Market, Value Propositions, Cost Control, Customer Analysis, Business Modeling, Strategic Partnership, Marketing Channel, Entrepreneurship, Business Strategy, Resource Management, Revenue Management
Intermediate · Guided Project · Less Than 2 Hours
University of Virginia
Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Strategic Thinking, Open Mindset, Cognitive flexibility, Creativity, Collaboration, Dealing With Ambiguity, Empathy, Adaptability, Qualitative Research, Data Visualization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Continuity Planning, Continuous Monitoring, Security Management, ISO/IEC 27001, Security Controls, Information Systems Security, Risk Management, Risk Analysis, Security Strategy, Cyber Governance, Threat Modeling, NIST 800-53, Compliance Management, Regulatory Requirements
Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Tensorflow, Autoencoders, Generative Model Architectures, Deep Learning, Applied Machine Learning, Image Analysis, Bayesian Statistics, Probability Distribution, Unsupervised Learning, Sampling (Statistics)
Advanced · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Immunology, Infectious Diseases, Oncology, Internal Medicine, Pathology, Pharmacotherapy, Molecular, Cellular, and Microbiology, Chronic Diseases
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: JUnit, Test Automation, Test Tools, Test Script Development, Unit Testing, Software Testing, Continuous Integration, Performance Testing, Quality Assurance, Integration Testing, Test Case, Frontend Performance, IT Automation, Scripting, Debugging, Network Performance Management
Intermediate · Course · 1 - 4 Weeks

UiPath
Skills you'll gain: Data Manipulation, Robotic Process Automation, Automation, Data Cleansing, Data Management, Data Structures
Beginner · Course · 1 - 3 Months

Skills you'll gain: Slack (Software), Productivity Software, Collaborative Software, Internal Communications, Organizational Skills, Business Communication, Team Management, Communication Strategies, Resource Management
Beginner · Guided Project · Less Than 2 Hours

Atlassian
Skills you'll gain: Collaborative Software, Team Oriented, Intranet, Databases, Calendar Management, Content Management, Content Creation
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: LangGraph, LangChain, AI Workflows, LLM Application, Agentic systems, Prompt Engineering, Data Persistence, Context Management, Human Centered Design
Intermediate · Project · Less Than 2 Hours