Skills you'll gain: Issue Tracking, Collaborative Software, Workflow Management, Project Management Software, Role-Based Access Control (RBAC), Prioritization

Skills you'll gain: Object Oriented Design, JUnit, Object Oriented Programming (OOP), Unified Modeling Language, Software Design Patterns, Software Testing, Software Engineering, Java, Java Programming, Computer Programming, Application Design, User Interface and User Experience (UI/UX) Design, Unit Testing, Software Design, Software Architecture, API Design, Model View Controller, Program Development, Software Development, Databases

Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration

Skills you'll gain: Programming Principles, Computer Programming, Matlab, Debugging, Integrated Development Environments, Linear Algebra, Computer Science, Development Environment, Data Manipulation, Algorithms, User Interface (UI), Data Structures

Skills you'll gain: Command-Line Interface, File Management, Unix Commands, File Systems, Linux Commands

Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Digital Transformation, AI Enablement, Business Process Automation, Self Service Technologies, Technical Support and Services, Service Improvement, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis

Skills you'll gain: Ansible, YAML, IT Automation, Infrastructure as Code (IaC), Devops Tools, Shell Script, Configuration Management, Virtual Machines

Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Modeling, Data Visualization Software, Data Visualization, Data Transformation, Data Cleansing, Business Intelligence, Data Storytelling, Interactive Data Visualization, Dashboard, Data Analysis, Business Reporting, Microsoft Excel, Key Performance Indicators (KPIs)

Skills you'll gain: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking

Skills you'll gain: Network Troubleshooting, OSI Models, Wireless Networks, Network Security, Network Protocols, TCP/IP, Network Infrastructure, Computer Networking, Network Routing, Network Routers, Network Monitoring, Cloud Computing, Command-Line Interface, Firewall, Network Performance Management, Network Switches

Skills you'll gain: Microsoft Copilot, Test Case, Version Control, Code Review, Integrated Development Environments, Software Configuration Management, Software Documentation, AI Enablement, Program Development, Development Environment, Technical Documentation, Project Planning, Project Management, Debugging

Skills you'll gain: Microsoft Azure, Network Architecture, Virtual Networking, Network Performance Management, Network Monitoring, Performance Tuning, Cloud Deployment, System Monitoring, Virtual Machines, Infrastructure as Code (IaC), Windows PowerShell, Automation, Command-Line Interface