IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Pennsylvania
Skills you'll gain: Health Care Procedure and Regulation, Medicaid, Healthcare Industry Knowledge, Medicare, Managed Care, Health Care Administration, Law, Regulation, and Compliance, Healthcare Ethics, Health Policy, Legal Risk, Lawsuits, Informed Consent, Case Law, Emergency Departments
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Instructional Design, Learning Theory, User Experience Design, Design, Design Thinking, Disabilities, Education Software and Technology, Professional Development, Diversity Equity and Inclusion Initiatives, User Centered Design, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Yonsei University
Skills you'll gain: Apache Spark, Big Data, SPSS, Analytics, Real Time Data, Apache Hadoop, Data Processing, Business Analytics, Statistical Analysis, Data Analysis Software, Business Strategy, Market Share, Distributed Computing, Scalability
Beginner · Course · 1 - 3 Months

University of New Mexico
Skills you'll gain: International Finance, Entrepreneurship, Global Marketing, Business Management, New Business Development, Business, Organizational Structure, Intercultural Competence, Workforce Management, Operations Management, Organizational Strategy, Business Strategy, Economics, Market Dynamics
Mixed · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Curriculum Development, Education and Training, Workplace inclusivity, Advocacy, School Counseling, Student Support and Services, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Lifelong Learning, Cultural Responsiveness, Social Justice, Community Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Customer Service, Customer Support, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, Debugging
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours
University of Michigan
Skills you'll gain: Application Deployment, Django (Web Framework), Application Development, Web Development, Web Applications, Object-Relational Mapping, Database Design, Data Modeling, Authentications, User Accounts, Data Persistence, Data Validation
Intermediate · Course · 1 - 3 Months

University of Lausanne
Skills you'll gain: Criminal Investigation and Forensics, Statistical Reporting, Court Systems, Legal Proceedings, Laboratory Reports, Scientific Methods, Statistical Analysis, Probability & Statistics, Research, Technical Communication, Case Studies
Beginner · Course · 1 - 3 Months

Scrimba
Skills you'll gain: Model Context Protocol, Prompt Engineering, Retrieval-Augmented Generation, LangChain, OpenAI API, Embeddings, Image Analysis, Responsible AI, AI Workflows, LLM Application, Cloud Deployment, Cloud Applications, Multimodal Prompts, Hugging Face, Generative AI, Application Deployment, OpenAI, API Gateway, Vector Databases, Software Engineering
Intermediate · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Public Health and Disease Prevention, Research Methodologies, Health Policy, Public Health, Epidemiology, Mental Health, Social Determinants Of Health, Health Disparities, Maternal Health, Mental Health Diseases and Disorders, Cultural Diversity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Professionalism, Workflow Management, Accountability, Time Management, Agile Methodology, Continuous Improvement Process, Plan Execution, Problem Solving, Planning, Process Improvement, Adaptability, Client Services, Quality Improvement, Communication Planning, Critical Thinking and Problem Solving, Communication, Decision Making, Customer experience improvement
Beginner · Course · 1 - 4 Weeks