IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Cape Town
Skills you'll gain: Disabilities, Visual Impairment Education, Developmental Disabilities, Special Education, Instructional Strategies, Student Support and Services, Educational Materials, Teaching, Social Justice, Pedagogy, Differentiated Instruction, Instructional Design, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Curriculum Development, Working With Children
Beginner · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Growth Strategies, Competitive Analysis, Data-Driven Decision-Making, Culture Transformation, Business Leadership, Employee Engagement, Scalability, Business Strategy, Strategic Leadership, Cross-Functional Collaboration, Entrepreneurship, Organizational Leadership, Organizational Strategy, Market Dynamics, Leadership, Team Management, Growth Mindedness, Business Management, Business Administration, Entrepreneurial Finance
Beginner · Course · 3 - 6 Months

University of California, Davis
Skills you'll gain: Fundraising, Campaign Management, Direct Marketing, Customer Relationship Building, Target Audience, Email Marketing, Telemarketing, Lead Generation, Event Management, Data-Driven Decision-Making, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Interactive Data Visualization, Exploratory Data Analysis, Dashboard, Data Visualization Software, Data Integration, Heat Maps, Spatial Data Analysis, Data-Driven Decision-Making, Decision Support Systems, Business Intelligence Software, Geospatial Information and Technology, Data Mapping
Beginner · Guided Project · Less Than 2 Hours

Universitat Politècnica de València
Skills you'll gain: Systems Development Life Cycle, Software Development Life Cycle, User Interface and User Experience (UI/UX) Design, Software Design, Usability, Software Development Methodologies, Information Systems, Software Development, Project Management, Program Standards, Business Systems, Version Control, Management Information Systems, Software Documentation, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: AI Security, System Support, Generative AI, Maintainability, AI Enablement, Software Quality (SQA/SQC), Automation, Technical Support, Debugging, Anomaly Detection, System Monitoring, Software Documentation, Information Management
Beginner · Course · 1 - 4 Weeks

Universitat Politècnica de València
Skills you'll gain: Business Systems, Business Technologies, Enterprise Resource Planning, Supply Chain Management, Management Information Systems, Microsoft Excel, Geographic Information Systems, Web Development, Web Applications, Customer Relationship Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Education Software and Technology, Microsoft Office
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Network Security, Virtualization, Augmented and Virtual Reality (AR/VR), Network Administration, Virtual Machines, Cloud Computing, Firewall, Virtual Private Networks (VPN), Mobile Security, Network Troubleshooting, Computer Networking, Cloud Security, Wireless Networks, Peripheral Devices
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Remote Access Systems, Threat Detection, Information Technology Operations, Wireless Networks, Network Security, Information Systems Security, Mobile Security, Virtual Private Networks (VPN), Network Administration, Network Troubleshooting, Document Management, Malware Protection, Augmented and Virtual Reality (AR/VR), Change Control, Authentications
Advanced · Course · 1 - 3 Months

Skills you'll gain: IT Security Architecture, Network Security, Cybersecurity, Security Awareness, Encryption, Cryptography, Security Management, Authorization (Computing), Firewall, Authentications, Threat Detection, Hardening, Malware Protection, AI Enablement, Wireless Networks
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Systems Analysis, Stakeholder Communications, LLM Application, Systems Architecture, Solution Architecture, Real Time Data, AI Workflows, AI Personalization, Software Architecture, Stakeholder Analysis, Systems Thinking, Responsible AI, Business Communication, Machine Learning, Project Documentation, Context Management, Technical Consulting
Beginner · Specialization · 1 - 3 Months