IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Statistical Process Controls, Root Cause Analysis, Lean Methodologies, Process Capability, Quality Control, Six Sigma Methodology, Process Analysis, Lean Six Sigma, Process Improvement, Continuous Improvement Process, Operational Efficiency, Waste Minimization
Intermediate · Course · 1 - 3 Months

Rice University
Skills you'll gain: Anatomy, Physiology, Cell Biology, Biology, Chemistry, Medical Terminology, Molecular, Cellular, and Microbiology
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Kanban Principles, Agile Methodology, Workflow Management, Prioritization, Collaborative Software, Project Management Software, Organizational Skills, Agile Project Management, Lean Methodologies, Project Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Institut Mines-Télécom
Skills you'll gain: Wireless Networks, Network Security, Network Architecture, Computer Networking, Mobile Security, Network Protocols, Telecommunications, Network Performance Management, Network Routing, Encryption, Capacity Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Security Controls, Role-Based Access Control (RBAC), Authorization (Computing), Cyber Security Policies, Identity and Access Management, Data Access, Security Awareness, Authentications
Beginner · Course · 1 - 3 Months
Skills you'll gain: Data Ethics, Responsible AI, Emerging Technologies, Business Ethics, Ethical Standards And Conduct, Big Data, Information Privacy, Personally Identifiable Information, Artificial Intelligence, Diversity and Inclusion, Decision Making, Data Science
Beginner · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Model Based Systems Engineering, Systems Engineering, Industrial Engineering, Manufacturing Processes, Internet Of Things, Product Lifecycle Management, Enterprise Architecture, Verification And Validation, Simulation and Simulation Software, Process Analysis
Beginner · Course · 1 - 4 Weeks

The University of Edinburgh
Skills you'll gain: Physics, Emerging Technologies, Technical Communication, Physical Science, Computational Thinking, Image Analysis, Engineering, Scientific, and Technical Instruments, Data Analysis Software
Beginner · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Social Justice, Social Work, Pedagogy, Community and Social Work, Child Development, Community Development, Childhood Education and Development, Creativity, Education and Training, Cultural Diversity, Working With Children, Family Support, Rapport Building, Case Studies, Discussion Facilitation
Intermediate · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Crisis Management, Leadership, Strategic Communication, Resilience, Organizational Leadership, Stakeholder Management, Business Continuity, Organizational Change, Dealing With Ambiguity, Proactivity, Communication Strategies, Business Risk Management, Adaptability, Change Management, Communication
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Health Informatics, Health Information Management, Health Systems, Health Technology, Clinical Informatics, Health Care, Health Information Management and Medical Records, Health Care Administration, Data Sharing, Electronic Medical Record, Interoperability, Decision Support Systems, Data Management, Data Storage, Artificial Intelligence, Digital Transformation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: LangGraph, Agentic Workflows, AI Orchestration, AI Workflows, Generative AI Agents, Agentic systems, LangChain, LLM Application, Responsible AI, Retrieval-Augmented Generation, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Software Development, Vector Databases, Python Programming, Data Science
Intermediate · Course · 1 - 4 Weeks