IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Università Bocconi
Skills you'll gain: Food and Beverage, Product Knowledge, Customer experience strategy (CX), Hospitality, Operational Excellence, Business Management, Global Marketing, Professional Networking, Consumer Behaviour, Thought Leadership, Product Management, Business Strategy, Growth Strategies, Brand Management, Innovation, Market Opportunities, Marketing
Mixed · Course · 1 - 3 Months

New York University
Skills you'll gain: Authentications, Public Key Infrastructure, Cryptography, Data Encryption Standard, Computer Security, Cybersecurity, Network Security, Security Controls, Encryption, Multi-Factor Authentication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Planning, Customer Support, Business Strategies, E-Commerce, Business Modeling, Digital Marketing, Online Advertising, Entrepreneurship, Marketing Strategies, Market Opportunities, Competitive Analysis, Social Media Strategy, Customer Engagement, Operations Management
Beginner · Course · 1 - 4 Weeks

Institut Mines-Télécom
Skills you'll gain: Wireless Networks, Network Architecture, Network Planning And Design, Virtual Networking, Network Security, Emerging Technologies, Communication Systems, Cloud Services, Network Protocols, Telecommunications, Interoperability, Authentications, Encryption, Authorization (Computing)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: COBOL (Programming Language), Integrated Development Environments, Business Logic, Mainframe Computing, Programming Principles, Computer Programming Tools, Computer Programming, File I/O, Data Management, Maintainability, Debugging
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Medical History Documentation, Child Health, Childbirth, Airway Management, Neonatal Intensive Care Unit, Maternal Health, Emergency Medical Services, Emergency Medicine, Pediatrics, Pediatric Nursing, Patient Transport, Obstetrics And Gynecology, Patient Evaluation, Environment Health And Safety, Health Assessment, Pathology, Vital Signs, Clinical Assessment
Beginner · Course · 1 - 4 Weeks

Cloudera
Skills you'll gain: SQL, Apache Hive, Big Data, MySQL, Databases, PostgreSQL, Data Manipulation, Data Analysis, Virtual Machines
Beginner · Course · 1 - 3 Months
University of Virginia
Skills you'll gain: Design Thinking, Innovation, User Research, Design Research, Open Mindset, Human Centered Design, Project Scoping, Project Planning, Growth Mindedness, User Feedback, Strategic Thinking, Qualitative Research, Interviewing Skills, Customer Insights, Empathy
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Amazon S3, Amazon Web Services, Cloud Hosting, Cloud Storage, Version Control, Encryption, Data Storage, Data Encryption Standard
Beginner · Guided Project · Less Than 2 Hours

University of Geneva
Skills you'll gain: Pollution Prevention, Water Resources, Water Resource Management, Environmental Regulations, Environmental Laws, Arbitration, Climate Change Adaptation, International Relations
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Large Language Modeling, Responsible AI, AI Security, Generative AI, Artificial Intelligence, Software Development Tools, Software Testing, Test Automation, Software Development, DevSecOps, CI/CD, AI Workflows, Natural Language Processing, Software Engineering, Software Architecture, Debugging
Intermediate · Course · 1 - 4 Weeks
Rice University
Skills you'll gain: Statistical Hypothesis Testing, Statistical Methods, Regression Analysis, Statistical Analysis, Statistical Modeling, Statistical Inference, Business Analytics, Microsoft Excel, Model Evaluation, Estimation, Data Analysis
Mixed · Course · 1 - 4 Weeks