Automation courses can help you learn process optimization, workflow design, and robotic process automation (RPA). You can build skills in scripting, system integration, and data analysis to streamline operations. Many courses introduce tools like UiPath, Automation Anywhere, and Zapier, that support implementing automation solutions and enhancing productivity across various industries.

University at Buffalo
Skills you'll gain: Digital Transformation, Manufacturing Processes, Manufacturing Operations, Automation Engineering, Industrial Engineering, Business Transformation, Production Process, Digital Design, Supply Chain Management, Data-Driven Decision-Making, Market Dynamics, Workforce Development, Cybersecurity
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Salesforce, Sales Enablement, Sales Pipelines, Data Management, Sales Development, Stakeholder Engagement, Customer Relationship Management (CRM) Software, Marketing Automation, Customer Relationship Management, Data Security, Security Management, Customer Engagement, User Accounts, Customer Success Management, Marketing Management, Cloud-Based Integration, Customer Communications Management, Account Management, Automation, Business Reporting
Beginner · Course · 1 - 4 Weeks

Instituto Tecnológico de Aeronáutica
Skills you'll gain: Test Driven Development (TDD), Unit Testing, JUnit, Test Automation, Software Testing, Testability, Maintainability, Software Design, Software Development, White-Box Testing, Object Oriented Programming (OOP), Software Quality (SQA/SQC), Programming Principles
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Search Engine Marketing, Digital Marketing, Content Marketing, Web Analytics and SEO, Search Engine Optimization, Content Strategy, Marketing Planning, Marketing Strategy and Techniques, Social Media Marketing, Driving engagement, Social Media Strategy, Cross-Channel Marketing, Social Media, Marketing Automation, Campaign Management, Customer experience strategy (CX), User Experience, Brand Management, Customer Relationship Management (CRM) Software, AI Personalization
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Test Driven Development (TDD), Gherkin (Scripting Language), Code Coverage, Behavior-Driven Development, Software Testing, Unit Testing, Test Automation, Test Tools, API Testing, Test Case, Test Data, User Story, Mockups, Restful API, Microservices
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Pandas (Python Package), MLOps (Machine Learning Operations), NumPy, Model Deployment, Data Manipulation, Software Testing, Data Import/Export, Test Automation, Python Programming, Debugging, Data Structures, Machine Learning, Object Oriented Programming (OOP), Scripting, Numerical Analysis, Application Programming Interface (API), Command-Line Interface
Intermediate · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Generative AI Agents, AI Workflows, AI Orchestration, Agentic systems, LLM Application, Tool Calling, OpenAI, Prompt Engineering, Application Development, Software Documentation, File Management
Beginner · Course · 1 - 3 Months

Columbia University
Skills you'll gain: Construction Estimating, Cost Estimation, Punch Work, Bidding, Cost Control, Project Closure, Lean Methodologies, Project Estimation, Cash Flow Forecasting, Request For Quotation (RFQ), Earned Value Management, Procurement, Request for Proposal, Change Orders, Building Information Modeling
Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months
Universidad Austral
Skills you'll gain: Legal Technology, Legal Research, Blockchain, Digital Transformation, Technology Solutions, Technology Strategies, Workforce Development, Court Systems, Entrepreneurship, Automation, Artificial Intelligence, Innovation, Design Thinking
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks