Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: TikTok, Drive Engagement, Content Strategy, Social Media Management, Social Media Content, Strategic Partnership, Social Media Strategy, Content Management, Community Development, Content Creation, Video Editing, Scheduling

Skills you'll gain: Financial Inclusion, Digital Transformation, FinTech, Mobile Banking, Business Transformation, Diversity Equity and Inclusion Initiatives, Financial Services, Data-Driven Decision-Making, Banking Services, Customer experience improvement, Innovation, Human Capital

Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Business Software, Systems Integration, Business Communication, Team Management, User Accounts, Marketing Communications

Skills you'll gain: Intercultural Competence, Teamwork, Personal Development, Workplace inclusivity, Adaptability, Cultural Diversity, Collaboration, Empathy, Professional Development, Cognitive flexibility, Relationship Management, Resilience, Dealing With Ambiguity, Relationship Building, Self-Awareness, Curiosity

Skills you'll gain: Content Management, AI Personalization, Loyalty Programs, Predictive Analytics, Customer Engagement, Digital Media Strategy, Augmented Reality, Marketing Analytics, Revenue Management, Forecasting, Data-Driven Decision-Making, Marketing Strategy and Techniques, Brand Marketing, Artificial Intelligence, Media Strategy, Media Relations, Digital Transformation, Customer Communications Management, Emerging Technologies, Price Negotiation

Skills you'll gain: Financial Modeling, Entrepreneurial Finance, Business Valuation, Private Equity, Business Modeling, Entrepreneurship, Investment Banking, Financial Analysis, Finance, Financial Forecasting, Return On Investment, Financial Management, Balance Sheet, Financial Statements, Income Statement, Cash Flows, Excel Formulas, Microsoft Excel

Skills you'll gain: Risk Analysis, Operational Risk, Governance Risk Management and Compliance, Financial Services, Financial Regulations, Compliance Management, Information Technology, FinTech, Cyber Risk, Business Risk Management, Risk Management, Governance, Risk Control, Business Continuity Planning, IT Management, Enterprise Risk Management (ERM), Disaster Recovery, System Implementation, Change Management

Skills you'll gain: Pivot Tables And Charts, Data Visualization, Data Analysis, Data Transformation, Data Preprocessing, Exploratory Data Analysis, Data Cleansing, Data Import/Export

Skills you'll gain: Risk Analysis, AI Enablement, AI Workflows, Project Performance

Skills you'll gain: Canva (Software), Promotional Strategies, Developing Training Materials, Marketing Materials, Design Elements And Principles, Marketing Collateral, Promotional Materials, Product Promotion, Creative Design, Design, Graphic and Visual Design, Product Planning, Product Knowledge, Graphic Design, Selling Techniques, Sales

Skills you'll gain: Compensation Management, Compensation Analysis, Compensation Strategy, Compensation and Benefits, Legal Technology, People Analytics, Data-Driven Decision-Making, Benchmarking, Labor Compliance, Generative AI, Employee Retention, Analysis, Operational Efficiency