IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Project Controls, Project Performance, Issue Tracking, Project Management Software, Real Time Data, Stakeholder Communications, Dashboard, Data Visualization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Strategy, Process Optimization, Operational Analysis, Contingency Planning, Business Process Reengineering, Business Planning, Process Improvement, Organizational Strategy, Strategic Decision-Making, Competitive Analysis, Strategic Leadership, Business Analysis, Organizational Effectiveness, Operational Efficiency, Program Evaluation, Performance Measurement, Business Operations, Portfolio Management, Operations Management, Business
Beginner · Specialization · 1 - 3 Months

Georgia Institute of Technology
Skills you'll gain: Electronic Components, Semiconductors, Electronics, Electrical Engineering, Basic Electrical Systems, Electronics Engineering, Engineering Analysis, Schematic Diagrams
Mixed · Course · 1 - 3 Months

Skills you'll gain: Routing Protocols, Network Security, Network Routing, TCP/IP, Open Shortest Path First (OSPF), Network Protocols, Network Switches, Virtual Local Area Network (VLAN), Network Monitoring, Virtual Private Networks (VPN), Firewall, Network Infrastructure, Network Troubleshooting, Border Gateway Protocol, Network Performance Management, Virtual Networking, Network Analysis, Authentications, Encryption
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Workflows, ChatGPT, No-Code Development, Model Deployment, Self Service Technologies, Application Deployment, IBM Cloud, Prompt Engineering, LLM Application, Generative AI, Customer Service, Context Management, Operational Efficiency, WordPress, Scalability, Data Persistence
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: SQL, Data Transformation, Data Wrangling, Data Manipulation, Pandas (Python Package), Query Languages, Consolidation, Time Series Analysis and Forecasting, Analytics, Pivot Tables And Charts, Apache Spark
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Animations, User Interface (UI) Design, C# (Programming Language), Performance Tuning
Advanced · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Power Platform, No-Code Development, Application Deployment, Application Design, Application Development, Microsoft 365, Dashboard, Data-Driven Decision-Making, Software Design, Project Planning, Product Testing, Software Development, Business Solutions, Software Architecture
Mixed · Course · 1 - 3 Months
Scrum Alliance
Skills you'll gain: AI Product Strategy, Responsible AI, Prompt Engineering, User Story, Data Ethics, AI Enablement, Agile Methodology, Scrum (Software Development), Artificial Intelligence, Product Roadmaps, AI Workflows, Product Requirements, Product Management, Product Strategy, Customer experience improvement, Generative AI, Estimation
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Keyword Research, Search Engine Optimization, Blogs, Web Analytics and SEO, Content Strategy, Digital Marketing, Brand Awareness
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Value Propositions, Target Audience, Target Market, Strategic Decision-Making, Business Strategy, Strategic Marketing, Marketing Planning, Competitive Analysis, Marketing, Competitive Intelligence, Analysis, Marketing Strategy and Techniques, Customer Analysis, Market Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Automation, Marketing Automation, Campaign Management, Workflow Management, Automation, Performance Measurement, Driving engagement, Performance Analysis, Process Improvement and Optimization, Data-Driven Decision-Making, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks