Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.
Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business
Beginner · Guided Project · Less Than 2 Hours

Dartmouth College
Skills you'll gain: Operations Research, Analytics, Business Analytics, Process Optimization, Data-Driven Decision-Making, Strategic Decision-Making, Data Science, Feature Engineering, Complex Problem Solving, Logistics, Model Evaluation, Python Programming, Decision Making, Cloud Computing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cinematography, Storyboarding, Video Production, Storytelling, Editing, Creativity, Writing
Beginner · Course · 1 - 4 Weeks

Universidad Austral
Skills you'll gain: Governance, Blockchain, Entrepreneurship, Risk Management, Team Building, Legal Risk, Business Strategy, Fundraising, Virtual Teams, New Product Development, FinTech, Technical Management, Project Finance
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Unix Shell, Unix Commands, Shell Script, Bash (Scripting Language), Unix, Command-Line Interface, Linux Commands, Scripting, Linux, System Monitoring, File Management, System Programming, OS Process Management
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Systems Engineering, Requirements Analysis, Requirements Elicitation, Systems Development Life Cycle, Configuration Management, Engineering Management, Risk Analysis, Waterfall Methodology, Functional Requirement, Systems Analysis, Project Management, Risk Management, Systems Architecture, System Requirements
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Package and Software Management, Code Review, Open Source Technology, GitHub, Scientific Methods, Bioinformatics, Technical Documentation, Informatics, Clinical Informatics, R (Software), Data Analysis, Programming Principles, R Programming, Version Control, Integrated Development Environments
Intermediate · Course · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Conflict Management, Constructive Feedback, Team Leadership, Team Building, Negotiation, Coaching, Trustworthiness, Performance Management, Relationship Building, Collaboration, Empathy, Active Listening, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft SQL Servers, Stored Procedure, Database Management, SQL, Database Development, C# (Programming Language), Application Development, Development Environment, Microsoft Visual Studio, User Interface (UI), Data Access, Email Automation, Document Management
Intermediate · Course · 1 - 3 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Decision Making, Knowledge Transfer, Communication, Mediation, Systems Thinking, Information Architecture, Organizational Structure, Cultural Diversity, Learning Theory
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Project Management Software, Collaborative Software, Team Management, Organizational Skills, Project Coordination, Project Management, Workflow Management, Leadership and Management, Document Management, File Management, Project Planning
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, Social Media Campaigns, Advertising, Digital Advertising, Social Media Marketing, Marketing, Driving engagement, Social Media, Project Implementation, Business Process Management
Beginner · Guided Project · Less Than 2 Hours