Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Data Governance, Data Management, Data Architecture, Data Quality, Data Strategy, Information Management, Metadata Management, Governance, Data Security, Data Integration, Google Cloud Platform, Identity and Access Management

Skills you'll gain: Media and Communications, Augmented and Virtual Reality (AR/VR), Revenue Management, Innovation, Brand Management, Content Strategy, Augmented Reality, New Product Development, Digital Transformation, Storytelling, Marketing Strategy and Techniques, Trend Analysis, Sustainability Reporting, People Analytics, Metadata Management, Game Theory, Digital Design, Artificial Intelligence, Open Source Technology, 3D Modeling

Skills you'll gain: Incident Response, Incident Management, Cybersecurity, Human Factors (Security), Security Awareness, Continuous Monitoring, Cyber Security Strategy, Cyber Governance, Computer Security Awareness Training, Culture Transformation, Threat Detection, Organizational Change, Employee Training, Employee Engagement, Communication Strategies

Skills you'll gain: Instagram, Graphic and Visual Design, Graphic Design, Social Media Content, Social Media, Social Media Marketing, Content Creation, Facebook, Animations, Storytelling, User Accounts

Skills you'll gain: Live Streaming, Driving engagement, Customer Engagement, Content Performance Analysis, Content Development and Management, Content Strategy, Community Development, Technical Support

Skills you'll gain: Digital Advertising, Target Audience, Social Media Marketing, Advertising Campaigns, Social Media Campaigns, Advertising, Global Marketing

Skills you'll gain: Incident Response, Incident Management, Computer Security Incident Management, Cyber Security Strategy, Cyber Attacks, Security Management, Cyber Security Policies, Intrusion Detection and Prevention, Threat Detection, Disaster Recovery, Cybersecurity, Cyber Risk, Cyber Security Assessment, Crisis Management, Threat Management, Business Continuity, Safety and Security, Security Software, Strategic Communication, Regulation and Legal Compliance

Skills you'll gain: Cash Flows, Financial Analysis, Decision Making, Risk Analysis, Business Valuation, Strategic Decision-Making, Cost Benefit Analysis, Social Impact, Environmental Social And Corporate Governance (ESG), Capital Budgeting, Finance, Stakeholder Analysis, Socioeconomics, Business Ethics, Strategic Thinking, Return On Investment, Economics, Policy, and Social Studies, Business Acumen

Skills you'll gain: Facebook, Advertising Campaigns, Brand Awareness, Campaign Management, Lead Generation, Online Advertising, Social Media Campaigns, Advertising, Paid media, Digital Advertising, Marketing, Target Audience, Drive Engagement

Skills you'll gain: Peer Review, Adobe Firefly, Game Design, Generative AI, Adobe Creative Cloud, Graphic Design, Responsible AI, Adobe Photoshop, Design, Design Research, User Experience Design, Oral Expression, Prompt Engineering, Creativity

Skills you'll gain: Peer Review, Governance, Consulting, Leadership and Management, Report Writing, Leadership, Performance Analysis, Management Consulting, Organizational Change, Change Management, Organizational Effectiveness, Analysis, Data Collection