Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

Skills you'll gain: Key Performance Indicators (KPIs), Budget Management, Productivity Software, Performance Analysis, Financial Management, Financial Data, Administrative Support, Sales Process, Account Strategy, Customer Relationship Management (CRM) Software, Data Analysis, Account Management, Customer Service, Microsoft Copilot, Content Management, Microsoft 365, Relationship Building, Consultative Approaches, Solution Selling, Generative AI

Skills you'll gain: Agile Methodology, Agile Project Management, Continuous Integration, Sprint Planning, Sprint Retrospectives, Performance Metric, Project Controls, Team Performance Management, Backlogs, User Story, Meeting Facilitation, Change Management

Skills you'll gain: White-Box Testing, Software Testing, Risk Analysis, Code Coverage, Test Case, Unit Testing, Test Engineering, Test Planning, Integration Testing

Skills you'll gain: Electric Power Systems, Energy and Utilities, Electrical Systems, Control Systems, Thermal Management, Sustainable Technologies, Power Electronics, Technology Solutions, Mechanical Design

Skills you'll gain: Negotiation, Communication, Conflict Management, Interpersonal Communications, Collaboration, Assertiveness, Proposal Development, Problem Solving, Active Listening, Planning, Cognitive flexibility

Skills you'll gain: Prompt Engineering, Adobe Illustrator, Generative AI, AI Workflows, Creativity, Adobe Creative Cloud, Graphic Design, Computer Graphics, Creative Design, Creative Thinking, Color Theory, Digital Design, Visual Design, Content Creation, Branding

Skills you'll gain: Unsupervised Learning, Unstructured Data, Marketing Analytics, Text Mining, Deep Learning, Model Evaluation, Machine Learning, JSON, Data Processing, Natural Language Processing, Data Preprocessing, Exploratory Data Analysis, Python Programming

Skills you'll gain: Process Optimization, Process Improvement, Innovation, Workforce Development, Digital Transformation, Technology Strategies, Manufacturing Operations, Workforce Management, Budget Management, Emerging Technologies, Organizational Change, Regulatory Requirements, Supply Chain Management, Change Management, Compliance Management, Infrastructure Architecture, Data Security

Skills you'll gain: Test Script Development, Performance Testing, Test Tools, Test Data, Scripting, Distributed Computing, Software Installation, System Monitoring, Servers

Skills you'll gain: Constructive Feedback, Cooperation, Independent Thinking, Empathy, Rapport Building, Teamwork, Collaboration, Relationship Building, Diversity and Inclusion, Emotional Intelligence, Cognitive flexibility, Communication

Skills you'll gain: Prompt Engineering, Prompt Patterns, Responsible AI, No-Code Development, Presentations, Application Development, Generative AI, Web Applications, Automation, Prototyping, Artificial Intelligence and Machine Learning (AI/ML), Application Design, Interactive Design, Digital Design, Creative Design, New Product Development, Creative Thinking, User Interface (UI) Design, Creativity, Application Deployment