IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Ball State University
Skills you'll gain: Data Analysis, Programming Principles, Statistical Analysis, Computer Programming, Python Programming, Object Oriented Programming (OOP), Natural Language Processing, Scripting, NumPy, Algorithms, Debugging, Data Structures
Build toward a degree
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Visionary, Strategic Thinking, Proactivity, Creative Thinking, Cognitive flexibility, Optimism, Brainstorming, Open Mindset, Planning, Critical Thinking, Problem Solving, Dealing With Ambiguity
Mixed · Course · 1 - 3 Months

Skills you'll gain: Security Information and Event Management (SIEM), Splunk, Threat Detection, System Monitoring, Cybersecurity, Security Management, Event Monitoring, Incident Response, Data Analysis Software, Information Management, Data Management, Data Storage, Configuration Management, User Interface (UI)
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Performance Tuning, Data-oriented programming, System Programming, C and C++, Computer Architecture, Algorithms, Development Environment, Debugging
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Data Visualization, Business Analytics, Data Visualization Software, Business Intelligence, Analytical Skills, Exploratory Data Analysis, Data Quality, Data Analysis, Data-Driven Decision-Making, Extract, Transform, Load, Analytics, Data Manipulation, Pandas (Python Package), Data Cleansing, Data Processing, SQL, Python Programming, Relational Databases
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Responsible AI, Auditing, AI Product Strategy, Compliance Auditing, Internal Auditing, Risk Analysis, Risk Management, Artificial Intelligence, Risk Mitigation, Machine Learning Methods
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, ChatGPT, Blogs, Generative AI Agents, Content Creation, Copywriting, Editing, Customer Advocacy, Brand Management, Target Audience
Intermediate · Guided Project · Less Than 2 Hours

Infosec
Skills you'll gain: Blockchain, Network Security, Security Engineering, Computer Security, Infrastructure Security, Data Security, Cryptography, Cryptographic Protocols, Secure Coding, Encryption, Vulnerability Assessments, Key Management, Scalability, Distributed Computing, Data Integrity, Exploitation techniques, Algorithms
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Oral Expression, Human Learning, Education Software and Technology, Technical Communication, Education and Training, Writing, Community Outreach, Learning Theory, Research, Technical Writing, Learning Management Systems, Scientific Methods, Media and Communications, Science and Research, Persuasive Communication, Program Evaluation, Interviewing Skills, Photography, Infographics, Storytelling
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, AI Product Strategy, Data Ethics, AI Enablement, Hybrid Cloud Computing, Business Leadership, Compliance Training, Cloud Computing Architecture, Strategic Leadership, Generative AI, Data Strategy, Return On Investment, Artificial Intelligence, Data Governance, Key Performance Indicators (KPIs), Talent Management
Beginner · Course · 1 - 4 Weeks

Multiple educators
Skills you'll gain: Storytelling, Data Storytelling, Business Strategy, Design Thinking, Business Strategies, Sustainable Business, Brand Strategy, Business Solutions, Business Planning, Innovation, Presentations, Market Opportunities, Business Modeling, Business Risk Management, Design and Product, Branding, Strategic Thinking, Process Design, Digital Transformation, Persuasive Communication
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Aerospace Basic Quality System Standards, Maintenance, Repair, and Facility Services, System Monitoring, Control Systems, Electronic Systems, Electrical Systems, Safety Assurance, Test Equipment, Hardware Troubleshooting, Global Positioning Systems, Display Devices, Communication Systems, Engineering, Analysis, Operations
Beginner · Course · 1 - 4 Weeks