IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Davis
Skills you'll gain: Employee Coaching, Coaching, Employee Performance Management, Management Training And Development, Constructive Feedback, Drive Engagement, Mentorship, Empowerment, Problem Solving, Active Listening, Communication, Self-Awareness
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Course Development, Discussion Facilitation, Digital pedagogy, Instructional Design, Education Software and Technology, Pedagogy, Teaching, Student Engagement, Emerging Technologies, Virtual Reality
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Statistical Analysis, Program Evaluation, Policy Analysis, Data Analysis, Statistical Methods, Public Policies, Statistical Hypothesis Testing, Policy Development, Analytical Skills, Forecasting, R Programming, Data-Driven Decision-Making, Research Design, Time Series Analysis and Forecasting
Intermediate · Course · 1 - 3 Months

Emory University
Skills you'll gain: Ancient History, Liberal Arts, Political Sciences, World History, Policy Analysis, Cultural Diversity, Education and Training, Storytelling
Mixed · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Retail Management, Marketing Channel, Merchandising, Conflict Management, Market Opportunities, Retail Sales, Supply Chain, E-Commerce, Market Dynamics, Vendor Relationship Management, Cross-Channel Marketing, Growth Strategies, Supply Chain Planning, Promotional Strategies, Company, Product, and Service Knowledge, Strategic Partnership, Consumer Behaviour, Customer experience strategy (CX)
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Extract, Transform, Load, Decision Support Systems, Data Warehousing, Data Mining, Database Design, Business Intelligence, Dashboard, Star Schema, Relational Databases, Database Management, Data Visualization Software, Snowflake Schema, Data Visualization, Business Reporting, Database Management Systems, SAS (Software), Data Modeling, Interactive Data Visualization, SQL, Descriptive Statistics
Beginner · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Intercultural Competence, Healthcare Ethics, Cultural Diversity, Public Health and Disease Prevention, Stress Management, Safety Training, Preventative Care, Injury Prevention, Occupational Health, Public Health, Safety and Security, Ethical Standards And Conduct, Adaptability, Infectious Diseases, Emergency Response, Mental Health, Planning
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Land Management, Environmental Science, Sustainable Development, Environment, Natural Resource Management, Environmental Engineering and Restoration, Environment and Resource Management, Climate Change Mitigation, Socioeconomics, Finance
Beginner · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Computational Thinking, Video Game Development, Game Design, Programming Principles, Animation and Game Design, Software Quality (SQA/SQC), Problem Solving, Computer Programming, Theoretical Computer Science, Program Development, Software Engineering, Python Programming, Algorithms, Pseudocode, Data Structures, Application Design, Debugging, Problem Management, Computer Science, Functional Testing
Beginner · Course · 1 - 3 Months

ISC2
Skills you'll gain: Configuration Management, Cybersecurity, Computer Security Awareness Training, Data Security, Security Controls, Security Management, Event Monitoring, Encryption, Network Security, Continuous Monitoring, Cyber Security Policies, Security Strategy, System Monitoring, General Networking, Cryptography, Data Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours
Duke University
Skills you'll gain: Pandas (Python Package), Bash (Scripting Language), Version Control, Jupyter, Linux Commands, Git (Version Control System), Shell Script, Linux, Web Scraping, Linux Administration, Data Manipulation, MySQL, Microservices, AWS SageMaker, SQL, JSON, Cloud Engineering, Python Programming, Big Data, Data Science
Beginner · Specialization · 3 - 6 Months