IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Workflow Management, Spreadsheet Software, Project Management Software, Process Design, Data Entry, Excel Formulas, Automation, Data Import/Export, Data Management, Document Management, Collaborative Software, User Accounts
Beginner · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Creative Thinking, Brainstorming, Ideation, Creativity, Creative Problem-Solving, Innovation, Problem Solving, Critical Thinking
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Multimedia, Liberal Arts, Social Justice, Oral Expression, Music, World History, Creativity, Aesthetics, Writing and Editing
Beginner · Course · 1 - 3 Months

Peking University
Skills you'll gain: Non-Verbal Communication, Business Communication, Interpersonal Communications, Communication, Intercultural Competence, Meeting Facilitation, Interviewing Skills, Team Management, Public Speaking, Cultural Sensitivity, Negotiation
Mixed · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Computer Security, OSI Models, Systems Administration, Virtualization, Information Technology, Information Systems Security, Enterprise Security, General Networking, Cybersecurity, Computer Networking, Virtual Machines, Enterprise Architecture, Risk Management Framework
Beginner · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Competitive Analysis, Supply Chain, Supply Chain Management, Benchmarking, Transportation, Supply Chain, and Logistics, Customer Analysis, Supply Chain Planning, Customer experience improvement, Analytics, Financial Analysis, Inventory Management System, Data Analysis, Cost Estimation, Data-Driven Decision-Making, Cost Reduction, Spatial Analysis
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Cryptography, Public Key Infrastructure, Cybersecurity, Application Security, Data Security, Firewall, Cyber Attacks, Data Encryption Standard, Penetration Testing, Network Security, Information Assurance, Encryption, Risk Management Framework, Advanced Encryption Standard (AES), Intrusion Detection and Prevention, Information Systems Security, Secure Coding, Security Controls, Exploitation techniques, Software Design Patterns
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Data Ethics, Responsible AI, Emerging Technologies, Business Ethics, Ethical Standards And Conduct, Big Data, Information Privacy, Personally Identifiable Information, Artificial Intelligence, Diversity and Inclusion, Decision Making, Data Science
Beginner · Course · 1 - 3 Months

Skills you'll gain: Musical Composition, Music, Music Theory, Electronic Media, Design Software, Peer Review, Creativity, Patch Management, System Requirements
Intermediate · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Performing Arts, Self-Awareness, Verbal Communication Skills, Analytical Skills, Creativity, Communication, Adaptability
Beginner · Course · 1 - 4 Weeks
The University of Edinburgh
Skills you'll gain: Discussion Facilitation, Culture, Research, Diversity Awareness, Science and Research, Systems Thinking, Anthropology, Biology, Physical Science, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Commonwealth Education Trust
Skills you'll gain: Diversity Awareness, Parent Communication, Cultural Diversity, Relationship Building, Working With Children, Classroom Management, Teaching, Community Outreach, Student Engagement, Ethical Standards And Conduct
Mixed · Course · 1 - 3 Months