IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Project Management Software, Return On Investment, Business Process Automation, Business Metrics, Slack (Software), Project Implementation, Workflow Management, Key Performance Indicators (KPIs), Automation, AI Enablement, Performance Metric, AI Workflows, Process Improvement and Optimization, Business Reporting, Application Programming Interface (API)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Object Oriented Programming (OOP), Matplotlib, Data Visualization, Seaborn, NumPy, Python Programming, Scatter Plots, Pandas (Python Package), Data Analysis, Box Plots, JSON, File Management, Debugging, Data Manipulation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Automation, Marketing Automation, Campaign Management, Workflow Management, Automation, Performance Measurement, Driving engagement, Performance Analysis, Process Improvement and Optimization, Data-Driven Decision-Making, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Test Automation, Test Case, Software Testing, Automation, Continuous Integration, Acceptance Testing, Test Execution Engine, Integration Testing, Test Planning, Mobile Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Campaign Management, Advertising Campaigns, Performance Analysis, Digital Advertising, Performance Measurement, Media Buying, Marketing Analytics, Analysis, Budget Management, Cost Benefit Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Dashboard, Power BI, Stakeholder Communications, Management Reporting, Financial Data, Financial Analysis, Process Improvement, Business Metrics, Data Presentation, Business Reporting, Business Intelligence, Data-Driven Decision-Making, Project Performance, Data Integration, Project Management Software, Analytics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Budgets, Correlation Analysis, Customer Analysis, Marketing Analytics, Customer Retention, Customer Insights, Statistical Methods, Advanced Analytics, Marketing Effectiveness, Statistical Hypothesis Testing, Predictive Analytics, Product Strategy, Statistical Modeling, Analytics, Customer Engagement, Statistical Analysis, Data-Driven Decision-Making, Customer Acquisition Management, Predictive Modeling, Marketing Channel
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Retrieval-Augmented Generation, Generative AI, Microsoft Copilot, Microsoft Azure, OpenAI API, Prompt Engineering, AI Security, OpenAI, Model Deployment, Microsoft Power Platform, LLM Application, AI Workflows, Microsoft Office, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Excel Formulas, Data Validation, Microsoft Excel, Accounting and Finance Software, Accounting Records, Spreadsheet Software, Data Quality, Data Maintenance, Financial Analysis
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Creativity, Creative Thinking, Creative Problem-Solving, Brainstorming, Cognitive flexibility, Persistence, Curiosity, Resourcefulness, Innovation, Problem Solving, Growth Mindedness, Adaptability, Motivational Skills
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Compliance Auditing, Compliance Management, Regulation and Legal Compliance, Compliance Training, Law, Regulation, and Compliance, Legal Risk, Regulatory Requirements, Marketing Effectiveness, Customer Relationship Building
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Patient Education And Counseling, Communication Strategies, Communication, Active Listening, Empathy
Beginner · Course · 1 - 4 Weeks